概要

Seeking a challenging opportunity where I will be able to utilize my strong analytical skills and educational background especially in corporate Sector. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness.

工作经历

公司标识
Customer Support Specialist
Sethi\'s Lifestyle Stores
Jan 2020 - 代表 | Gujrat, Pakistan


公司标识
Admission & Examination Officer
The Royal Interational School
Oct 2019 - Dec 2019 | Lalamusa, Pakistan


公司标识
High School & College Lecturer
The Cambridge School and College.
Aug 2017 - May 2018 | Lalamusa, Pakistan


公司标识
Customer Care Executive
Aftab Currency Exchange Ltd
Sep 2014 - Mar 2017 | Kharian, Pakistan

Prime Responsibilities were as below:
1. Dealing Customer Queries
2. Complaints Resolution of different customers
3. Reporting on daily basis regarding working
4. Training of new employees
5. Dealing customers include both Pakistani and overseas
6. Reporting and Drafting via email
7. One Window Complaint Resolution
8. Complaints and queries Follow Up
9. Funds Management for seamless flow of funds.

Excellent Communication Skills along customer handling.

公司标识
Operations Officer
Aftab Currency Exchange Ltd
Jun 2016 - Jul 2016 | Kharian, Pakistan

公司标识
Account Openning Officer
The Bank of Punjab (BOP)
Jul 2012 - Sep 2012 | Lalamusa, Pakistan

Following Tasks are Performed during my tenure period:
1. Proper and Complete Filling of Account Opening Forms with Customers.
2. Issuance of Cheque Books to Customers.
3. Reconcilliation of different bills and vouchers.
4. Attaching vouchers with supplements
5. Filling of deposit slips and SS Card and assisting customers.

学历

University of Gujrat
哲学硕士, MBA‎
Human Resource Management
Completed
2014
University of Gujrat
硕士, , MS/MBA‎
Human Resource Management
所占比重 85%
2014
University of Gujrat
学士, , B.Sc‎
所占比重 74%
2010
Govt I.D Janjua College
中级/A级, , I.C.S‎
所占比重 68%
2008
city grammar school
大学入学/0级, , Matric in Arts‎
所占比重 82%
2006

技能

初学者 Account Management =
初学者 Analytical Skills
初学者 Bank Assurance
初学者 Bank-Consumer
中级 Communicating Skills
初学者 Core Banking
熟练 Customer Handeling
熟练 Customer Service =
熟练 Evaluating Risk
熟练 Executive Presentation Skills
熟练 Handling Assignments
熟练 Inspection Implementation
熟练 Math
熟练 Mathematics
熟练 Maths
熟练 Mobile Services Management
熟练 Quality Control Processes Command
熟练 Relations Management
熟练 Report Writing Skills
中级 Stitching Skills
熟练 Student Managements
熟练 Sweeping Knowledge
熟练 Team Motivation
中级 Training Employees
初学者 Treasury Work
熟练 الالتزام بخدمة العملاء
熟练 بناء العملاء
熟练 تقوية العلاقات مع العملاء
熟练 رعاية العميل

语言

中级 印度语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语