Scheduling and implementing training plans for Pharmaceutical Clients to use distribution software provided by 01 Concepts.
Implementation of Software, Databases and all necessary tools in Servers and Clients computers using Team Viewer or by Visiting.
Implementation of database security on SQL2000, 2008 and 2012.
Implementation of auto and manual backup settings on server.
Performing Functional, Non-Functional, Regression and Confirmation testing e.g. Sanity/Smoke, Usability, Load, Stress, Compatibility etc.
Performing testing on System and Acceptance levels.
Liaising with Developers and Project Manager for new releases, features, patches and bug-fixes.
Completion of assign task by management.

Duties involved (As Supervisor Training):
 Directly responsible for the management of the Training functions in accordance with the established KPI’s, policies and procedures for Contact Centre Teams. The primary focus is to provide training programs that continuously develop the quality and service skills of the Contact Centre representatives with the ultimate objective of enhancing overall productivity.
 Develop Strategies and plans for an effective Training Need Analysis.
 Provide new employee orientation for the newly hired team members of the Contact Centre.
 Develop trainings of newly launched PTCL products through coordination with other departments.
 Develop specific trainings by evaluating team performances as provided by Quality Assurance.
 Accomplish projects assigned time to time by management.
 Stay abreast of industry practices; implement changes / new ideas at Contact Centre.
 Maintain a high morale staying in touch with the employee base.
 Product testing in coordination with Network Development, product vendors and IP (O&M), Access Network (O&M) and CC (O&M) departments.
 Completion of assign task by management.
Duties involved (As QA):
 Performing Reviews for Software Specification Documents (FRS and SRS) and performing analysis to extract use cases and test cases.
 Designing Test scenarios and Test cases.
 Executing tests on Server/Client and Web applications.
 Performing Load and Stress testing to check maximum users load application.
 Performing basic security testing for web Application.
 Performing load tests on all releases, support patches and hot fixes to ensure the quality of the product.
 Finding defects, analyzing the root cause.
 Coordination with Project Manager and Development teams.
 Preparing Test Plans and Test Reports.
 Completion of assign task by management.

 Preparation of IT Labs infrastructure with wireless networking in different Schools and Colleges of Narowal City.
 Installation of Servers, Computers, Printers and ensure the smooth running to make overall project more successful.
 Established 84 Computer IT LABS in government schools of Narowal.
 Coordinating with seniors to accomplished project target in given deadline.
PERSONALITY ENHANCEMENT SCHEDULES (TRAININGS AND WORKSHOPS)
PROFESSIONAL EXPERIENCES (NON-TECHNICAL)
ACHIEVEMENTS:
SKILLS
 Have created Wireless LAN in each LAB to share printers and files from the server.
 On site configurations and fault diagnostics regarding PC’s, networking, internet, router, modem, printers when required.
 Achieved the record of establishing 84 IT LABs in 20 days.