Responsibilities:

Provide personalized counseling to students seeking higher education opportunities abroad.
Assist with university applications, document preparation, and submission.
Guide students through visa application procedures and travel arrangements.
Conduct informational seminars, expo and workshops on studying abroad.
Build and maintain relationships with international universities and educational agencies.
Maintain accurate records of student interactions and application statuses.
Offered career counseling, helping students align academic choices with career goals.
Participate in marketing and outreach activities to promote Future Serve's services.

Major Responsibilities at Frontier Platinum Group Pvt Ltd, Peshawar
1. Talent Acquisition:
   - Collaborate with hiring managers to understand staffing needs.
   - Post job openings on various platforms and manage the recruitment process.
   - Screen resumes, conduct initial interviews, and coordinate with candidates throughout the hiring process.

2. Employee Onboarding:
   - Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.
   - Conduct orientation sessions to familiarize new employees with company policies, procedures, and culture.
   - Assist in the completion of necessary documentation and paperwork for new employees.

3. HR Administration:
   - Maintain and update employee records, ensuring accuracy and compliance with company policies.
   - Handle routine HR tasks, such as preparing employment contracts, letters, and other relevant documents.
   - Manage HR databases and systems to track employee information and generate reports as needed.

4. Employee Relations:
   - Act as a point of contact for employee inquiries and concerns, providing timely and effective resolutions.
   - Support employee relations initiatives, including organizing team-building activities and events.
   - Foster a positive work environment by promoting open communication and addressing employee feedback.

5. Performance Management:
   - Assist in the performance appraisal process by collecting and organizing feedback from managers and team members.
   - Collaborate with the HR team to implement performance improvement plans and initiatives.
   - Contribute to the development and maintenance of performance management systems.

6. Training and Development:
   - Identify training needs within the organization and assist in organizing training sessions.
   - Coordinate employee development programs to enhance skills and competencies.
   - Monitor and track employee training progress and effectiveness.

7. Compliance and Policy Adherence:
   - Stay updated on labor laws and regulations to ensure the company\'s compliance.
   - Assist in the development and communication of HR policies and procedures.
   - Conduct periodic audits to ensure adherence to HR policies and legal requirements.

8. Benefits Administration:
   - Support the administration of employee benefits programs, including health insurance and retirement plans.
   - Communicate benefits information to employees and address inquiries related to benefits.

9. Records Management:
   - Maintain confidentiality and security of HR and employee-related information.
   - Organize and manage personnel files, ensuring proper documentation and record-keeping.

10. Team Collaboration:
    - Work collaboratively with the HR team and other departments to achieve organizational goals.
    - Contribute to HR projects and initiatives to enhance overall HR processes and practices.

Major Duties & Responsibility:
Understand customer needs and develop plans to address them Identify key persons to cultivate profitable relationships
Resolve customer complaints quickly and effectively regarding drugs
Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors

Major Duties & Responsibilities:
Promotes Different type of Products in Specialty Group i.e. HEPATOLOGY and later on assigned NEUROPSYCHIATRY
Deliver presentation to doctors, trainee doctor in hospitals and clinics Report all the information to Area Sales Manager and discuss new Plans and its Execution Travel throughout assigned territory to call on regular prospective customers to solicit business discussion with customers Gathers, analyzes and delivers information from the field to allow the company to develop strategies Stay informed about the activities of competitors in a assigned area Demonstrate industry leading deep therapeutic knowledge of multiple disease states, products (both Getz and relevant competitor's), market dynamics and practice settings.
Use a scientific selling approach that is persuasive and tailored to healthcare professionals across multiple therapeutic areas. Effectively utilize training, resources and medical/marketplace knowledge to address different customer needs and support sales/marketing strategy.
Ability to learn, understand and leverage healthcare professional's beliefs and needs to appropriately engage as a valuable resource.
A keen understanding of different medical environments, including protocols, local guidelines, and formulary status for hospital, ER, office settings, etc.
Responsible for staying informed and knowledgeable on all current medical topics related to assigned products and disease states. Builds relationships / Provides value to customers and patient outcomes Build and maintain strong relationships with key across multiple settings of care. Integrate local business planning and implementation plans across partners. Able to work across territory boundaries to sustain consistent Getz service and maximize the full continuum of care.
Goes the extra mile to identify opportunities, solve Doctor/Patient problems and achieve objectives.
Challenges the status quo and is motivated to seek solutions to previously unsolved problems.
Pursues everything with energy, persistence, and a need to finish. Motivated to achieve individually and as a collaborative member of a team.
Eager and able to quickly learn concepts, complex relationships, and connect disparate pieces of information to identify problems and possible solutions.
Learns new skills under first-time, tough or different conditions. Demonstrates curiosity by challenging to learn and grow constantly and to develop specialized expertise.
The ability to effectively decide when and how to act without the total picture. Demonstrates the foundations of emotional intelligence. Ability to develop rapport with others, actively listen and ask meaningful questions.
Builds relationships easily, leverages networks to implement solutions. Relates well to all kinds of people; can defuse even high-tension situations comfortably.
Establishes and maintains effective relationships, gains trust and respect.

Major Duties & Responsibilities:   Initially worked as “HR & Admin Officer” and successfully promoted as Distribution Manager & Office Administrator  
Initially worked as “HR & Admin Officer” and successfully promoted as Distribution Manager & Office Administrator

Human Resource Management: Managed HR operations at Bilal Umar Traders, overseeing recruitment, hiring, onboard new sales/order bookers, Wearhouse, delivery & transport team ensuring they understand the company's policies, products, and sales processes. Administrative tasks to ensure a productive and harmonious work environment. Handle HR tasks such as employee relations, leaves, attendance tracking, and addressing HR-related concerns.
Office Administration: Apart from distribution tasks, I effectively managed the day-to-day administrative functions of the office. This included handling correspondence, managing office supplies, maintaining records, and coordinating with various departments for seamless operations. Facilitate effective communication b/w different teams within the organization.Supply Chain Management: I meticulously managed the supply chain process, overseeing the procurement of Nestle products, inventory control, and timely delivery to retailers and wholesalers in Kohat. By optimizing logistics and distribution routes, I minimized delivery lead times and enhanced customer satisfaction.
Team Leadership: As a leader, I mentored and motivated the distribution team, fostering a positive work environment and ensuring everyone's alignment with the company's goals. I organized regular training sessions to enhance their skills and efficiency, resulting in a highly productive and cohesive team.
Sales and Market Analysis: I collaborated with the sales team to analyze market trends, identify potential growth opportunities, and develop targeted strategies to increase market share and revenue. My data-driven approach helped in making informed business decisions.
Financial Management: I played a vital role in budgeting and financial planning, ensuring the distribution process remained cost-effective and efficient. By keeping a keen eye on expenses, I contributed to the overall profitability of the distribution operations.
Quality Control: I implemented stringent quality control measures to ensure that all Nestle products met the highest standards before being dispatched to customers. My commitment to quality and compliance helped in building trust with our clients.
Reporting and Documentation: I generated crucial reports and maintained accurate records, aiding data-driven decision-making and performance evaluation.