• Support and suggest improvements to the entire recruitment process   • Develop and process compensation and benefits plans (EOBI, Health Insurance, Life Insurance, OPD, Gratuity, Provident Fund, Lunch, Fuel Cards) • Discuss employees’ career development paths with managers  • Attendance, Leaves, Payroll processing, and final settlements (Salary and Gratuity) • Organize learning and development programs with help of team • Bridge management and employee relations by addressing demands, grievances, or other issues  • Design and implement companies onboarding and boarding process in line with ISO 27001  • Develop and implement HR strategies and initiatives aligned with the overall business strategy   • Design and implement company policies that promote a healthy work environment   • Design and implement HRIS   • Assisting CEO and HR Department in various administrative duties  • Support current and future business needs through the development, engagement, motivation, and preservation of human capital  • Ensure HR staff addresses employees’ requests and grievances promptly  • Maintain HR procedures that comply with labor regulations

KEY RESPONSIBILITIES:
• Assist in end-to-end recruitment process timeously and in line with workforce plan and operational growth
• Liaises closely with Manager Talent Acquisition regarding candidates and the issuance of appointment and contract letter
• in accordance with Company protocols and standards
• Advertises vacancies using all available channels, such as job portals, social media, LinkedIn, Newspaper,
• Track and maintain recruitment KPIs to ensure quality and quantity delivery of recruitment services to stakeholders
• Maintain accurate recruitment tracking sheet and ensure that it contains required data i.e., qualifications, experience
• Coordinate with stakeholders and obtain all required feedback from them and prepare all required documents for same and ensure compliance with all hiring policies and procedures
• Participate in various recruitment events and maintain all work according to recruitment guidelines and implement various sourcing strategies and ensure achievement of all hiring demands.
• Manage the life cycle of recruitment processes and screen and perform interviews with all prospective candidates and develop and maintain professional relationships • Liaison with head hunters and recruitment consultants for sourcing candidates for a senior position if required
• Coordinate with Manager Talent acquisition to run flagship programs like Summer Internship, Graduate Trainee Programs that are focused to give opportunities to fresh graduates
• Maintenance of electronic Database
• Strong knowledge of online or Zoom base interviews
• Strong knowledge of settling a test according to the position.
• Handling of posts via social media for advertising purposes.
• Strong knowledge of creating SOPs related to Recruitment, Onboarding, Leave, Resignation, Final Settlement 

HIGHLIGHTS:
• HR assistant responsibilities Initial interviews, orientation, Data record in CRM and exit interviews
KEY RESPONSIBILITIES:
• Provide clerical and administrative support to Human Resources Manager
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations)
• Coordinate HR projects (meetings, training, surveys) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves)
• Communicate with public services when necessary (Job Fairs)
• Coordinate communication with candidates and schedule interviews
• Conduct initial interviews and orientation to newly hired employees

HIGHLIGHTS:
• Started as an inbound agent then moved to IRU department of Wateen, dealing with priority escalation, follow up calls, managing team of 17 agents and daily work reports.
KEY RESPONSIBILITIES:
• Ensuring all the equipment used has been kept in good operating condition while following established procedures and reporting malfunctions.
• Remaining updated on the new company promotions while acquiring job knowledge by participating in company courses.
• Training Assistant
• Overseeing and fulfilling customers’ product inquiries while satisfactorily answering inquiries by providing required information.
• Resolving customer problems on priority basis by identifying root causes and liaising with seniors on more complex issues.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Follow up agent’s work

• Oversaw and took responsibilities related to progress of the primary age class.
• Planned, prepared and presented lessons which would cater to the needs of the class requirements.
• Coordinated various learning activities as per the requirements of the curriculum while offering recommendations based on experience.
• Offered support and assistance to other school teachers by giving suggestions related to homework, lesson plan and maintaining class discipline.
• Remained updated on the latest changes and developments in the curriculum structure.