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概要
Goal-oriented logistics and supply chain Operations executive offering more than six years of end-to-end supply chain and program management expertise that directly results in efficiency improvement and cost savings. Strong strategic planner, problem solver and persuasive leader. Committed to managing operations and projects flawlessly while consistently delivering desired results and contributing to revenue producing activities. Core competencies include.
End-to-End Supply Chain
Operation Management
Material Management
Vendor Contract Management
Inventory Management
Purchase Ordering
Process Improvement
Customer Service Excellence
Team Building
工作经历
Import Customer Service Coordinator
Diagnosed customer's problems, answer general inquiries and complaints.
Incorporated as a liaison between clients and operations & other departments to ensure efficient service levels are delivered.
Checked all import documents that required for Manifest as well as for releasing delivery order.
Ensured that all customers’ queries are well-investigated and resolved, and escalating queries if appropriate to supervisor.
Formulated monthly import discharge report and work closely with manifest Depart regarding import documentation.
Maintained receivable outstanding and done recovery for all import shipments.
Developed report for detention purpose on daily basis by coordinating with inventory department for empty return containers.
Maintained, grow, and build long term relationships with account portfolio via phone calls, and emails follow up.
Operation & Planning Officer
Directed accurate routing information to ensure that delivery times and locations are coordinated.
Supported all Clients, Management, Service Delivery activity and other stakeholders within the business and in client organizations.
Supervise coordinates activities of workers engaged in knitting fabrics, shaped garments, and other articles from yarn.
Schedule changes in machine set up to produce knitted fabric, garment, or article according to production schedules issues instructions to Knitting-Machine Fixer knitting.
Acted as a key contact and interface between the client manager and the client.
Developed collaboration with the customer regarding yarn delivery.
Determined inventory and prepare daily production schedule & production summary daily and update Production Manager.
Procurement Officer
Identified needs & objectives to managers & key personnel in procurement, logistics & distribution.
Conducted weekly Audit in Fabric and Accessories Stores.
Issued purchase and Process order for new sales contract of fabric.
Established and maintained effective working relationships with the Suppliers.
Measured vendor performance. Canceled contract, suspend or implement debarment proceedings on vendors not meeting performance requirements.
Supervised and speeding up the delivery schedule of the supplier to the warehouse or to relevant units.
Managed inventories in oracle warehouse management system.
Ensured materials availability for production as per plan.
