Manage Complaints Data, Liaison with hospitals in Punjab with regard to complaints management system

Ø  Placing and Keeping the Record of Complaint Files
o   All process Files
o   All CMSC Files
o   All Closed – inlimine File
o   All Disposed of / Decided Files

Ø  Give Copy files / Hearings whatever document required and attesting to the Legal Deptt: / and parties and maintain record
Ø  Write letters of registration to unregistered HCE’s and write address of complainant at the back side of letters before handing over to Licensing Deptt:
Ø  Keep original file record and give files to legal on demand (for Court Cases)
Ø  Copy files for legal department and give them after taking receiving on register
Ø  Providing copies to the complainant and respondents on their written requests
Ø  Providing copies of documents to case workers on demand
Ø  Convert Files and main record
Ø  Any other work assigned by HOD / Case worker

- Look After all mail record of the office of COO inward / outward
- Attended all telephone calls in / out.
- Manage all office record.
- Duties performed as assigned time to time.

Worked in HR Section of VU and performed the following duties:

 Preparation of Agendas & Minutes of Meetings.
 Handling cases of Training's / Conferences / Seminars etc.
 Employees’ data updating in Virtual Information System (VIS).
 Handling Cases of Additional Charge
 Handling Resignation & Termination Cases of Employees
 Preparation of Nomination letters of employees to attend different Training's/ Workshops/Seminars etc. Nationally
or Internationally
 Preparation of Notifications regarding incentives for publication of Research Papers / Articles etc. of Faculty
members
 Preparation of Relieving Notifications & Experience Certificates of Employees
 Handling Transfer and Posting cases
 Handling No Objection Certificates (NOCs) requests regarding Job
 Handling No Objection Certificates (NOCs) requests regarding Hajj / Umrah / Issuance of Passport / Visa etc.
 Handling with issuance of Court Hearing Letter
 Performed any other duties as required by the University

Job Description :
NUST Medical Complex Project:
 Performed duties of Personal Assistant (Secretarial Duty) and Data Processing Assistant with Army Retired Officers of Engineer Core
 Accurate compilation of documents for all activities assigned during duty.
 Preparation of Minutes of Meeting, and different office notes
 Drafting letter and Referencing of files
 Accurate receiving and dispatch of important mail.
 All typing work.
 Attending Telephone calls etc.
 Any other duty as assigned time to time

Job Description :

 Performed Secretarial Duties with Chairman NPT.
 Accurate compilation of documents for all activities assigned during duty.
 Accurate receiving and dispatch of important mail.
 Taking dictation (Shorthand) and its disposal. All typing work (English and In-Page).
 Attending Telephone calls.
 Submission timely reports.
 Protocol duty with senior officers.
 Any other duty assigned time to time

Job Description:

 Performed Secretarial Duty with different Senior Government Officers
 Accurate compilation of documents for all activities assigned during duty.
 Preparation of office notes, drafting of letters, different statement etc.
 Preparation of Minutes of Meetings.
 Accurate receiving and dispatch of important mail.
 Taking dictation (Shorthand) and its disposal. All typing work (English and In-Page)
 Attending Telephone calls.
 All type of file work, specially (handling with disciplinary proceedings files, ACRs, Posting / transfer)
 Maintain proper housekeeping in the area of responsibility. Submission timely reports.
 Protocol duty with senior officers.
 Any other duties assigned time to time