I'm a Higher Education Management Professional, Certified Trainer, Researcher, and Quality & Education Expert with 13+ years of experience in teaching and education leadership. Currently, I work at a top educational institute in Pakistan and the South Asia Region, where I've held multiple roles, including Manager and Business Development. My passion for education and insatiable curiosity makes me a well-qualified academician. I represent CUI in international forums on Quality Assurance in Education like APQN, INQAAHE & CHEA/CIQG, USA.
· Providing support to Registrar, COMSATS University Islamabad in organizing the meetings of Highest Academic Bodies/ of COMSATS University Islamabad the Academic Council, Board of Advanced Studies and Research, Board of Faculty of Business Administration and Board of Sciences in Management Sciences, Humanities, Economics and Development Studies departments.
· Preparing agenda, working papers and minutes of the meetings and implementing the decisions across CUI System.
· Looking after the process of appointment of Dean, Faculty of Business, Chairpersons of departments under BoFA.
· Assisting Registrar COMSATS University Islamabad in Implementing the latest Undergraduate Education Policy and Graduate Education Policy of HEC across CUI System.
· Notifying external examiners for supervision of MS/PhD thesis of students under departments of FoBA.
· Steering a focal team of highly trained individuals to perform core academic activities in the Registrar Secretariat of CUI.
· Providing support to Academic Departments in correspondence with regulatory and accreditation bodies like HEC, PEC, NBEAC and NCEAC etc. Preparation of proposals for launching of new programs in Faculty of Science departments at COMSATS University Islamabad. Preparing Academic Calendar and compiling information for the publication of newsletters and various types of Reports.
· Preparing Yearly Students Semester Calendar and Meetings Calendar of CUI System.
· Custodian of record relating to Academic Council of CUI, Board of Advanced Studies and Research and Faculty of Business Administration ensuring maintenance of official records in proper manner that are crucial to the university.
· Responsible for applying NoC to HEC before launching of a new Graduate level program at CUI.
· Overseeing the CUI LMS System with adding and updating Scheme of Studies on the LMS for the students to register.
· Responsible for & PhD Thesis evaluation meetings of all Faculty of Science students.
· Conducting Institutional Performance Evaluation across all CUI Campuses. Managing Self- Assessment of all Academic Programs offered at CUI.
· Looking after MS & PhD Programs Review (internal and external) and launching.
• Managing & carrying out Institutional Performance evaluation across all CIIT Campuses.
• Managing Self-Assessment Program of all Academic programs offered at CIIT
• Carrying out Accreditation of programs that fall under the purview of Accreditation councils
• Managing PhD Program Review under HEC guidelines of all PhD programs offered at CIIT
• Managing MS & MPhil equivalent program Review
• Managing and maintaining report of Launching of new PhD & MS programs
• Overseeing Adaptation & Implementation of HEC (QA) Policies Criteria’s at CIIT System
• Managing and Gathering all the relevant data regarding International Ranking of CIIT
• Any other tasks by higher management
• Maintaining and Managing a Portfolio Approximately worth up to 85 Million on behalf of COMSTAS Technologies (CIIT Software House).
• Top performer in the department for past 2 years achieving over 100% of annual target in sales.
• Successfully Developed full marketing camping for the university management system and other services provided by the COMSATS Technologies.
• Helped the organization grow its market share up to 43%.
• Meeting the 100 % customer service expectations efficiently by working with cross functional departments (accounting, finance, logistics, customer service) to aid customer.
• Saved up to Rs. 1 Million in revenues for the organization through various promotional events and fund generation activities.
• Through effective management stream lined all the departmental processes through efficient administration.
• Successfully managed 100 % Project deliverables on given deadline.
• Negotiated successfully with clients regarding the Project agreements benefiting the organization in the form of Rs. 85 Million revenues through projects.
• Prepared the quarterly and annual reports on IT infrastructure and ITS development In CIIT system.
• To liaison between sub offices to ensure the implementation of new programs and policies.
• Organizing sales meet ups, conferences, seminars and workshops both locally and internationally for the growth of the IT industry.
• Visited clients and sites to monitor standards of services and resolving issues resulting in better customer care
• Any other duty assigned by top management.
• Maintaining and Managing a Portfolio Approximately worth upto 40 Million on behalf of COMSTAS Technologies (CIIT Software House).
• Top performer in the department for past 2 years achieving over 100% of annual target in sales.
• Successfully Developed full marketing camping for the university management system and other services provided by the company that Help CIIT Grew its market share in the industry by 30%.
• Successfully worked with cross functional departments (accounting, finance, logistics, customer service) to aid customer.
• implemented the marketing camping successfully in the north and central region. Boosted 70 % sales revenue by Selling university management system to reputed universities & colleges across Pakistan.
• Compiling bandwidth utilization reports all across CIIT System.
• Developing Marketing and services profile for potential clients.
• Preparing quotations/agreements of projects for clients.
• To manage the timeline of all deliverables regarding agreements between CIIT and its clients.
• Compiling reports of bandwidth utilization reports all across CIIT System.
• Meeting with potential clients to analyse their needs regarding projects and conveying them to the higher management.
• Preparation of quarterly and annual reports on IT infrastructure and ITS development In CIIT system.
• To manage the timeline of all deliverables to existing clients.
• Manages, collects and centralizes all information about the activities of the ITS department.
• To liaison between sub offices to ensure the implementation of new programs and policies.
• To manage and Build strong relationships with existing and new clients.
• Compiling annual and bi annual reports of the targets achieved.
• Organizing sales meet ups, conferences, seminars and workshops both locally and internationally for the growth of the IT industry.
• Any other duty assigned by top management.
• Managed PAK USAID MNBS PHASE II Project.
• Managed PEEF-UKDFID Program.
• Managed SFAO (Students Financial Aid Office).
• Maintained and organized the public relations and promotional activities.
• Managed training programs with multinational companies for fundraising.
• Oversaw branding actives in cooperation with different companies, like Telenor Pakistan.
• Developed SOPs and procedures to ensure the integrity and security of database information and continuously improve the quality of alumni and donor data.
• Developed an orientation program for new hires and advised staff of office policies and procedures.
• Ensured compliance with fundraising policies, goals and procedures.
• Produced and extracted meaningful information from alumni and donor activity reports and surveys.
• Developed donor prospect lists and analyzed current donor prospect lists for cultivation and solicitation.
• Liaised with the finance department and general-ledger accounting staff.
• Managed business development operations in Islamabad and Rawalpindi Division.
• Liaised with the developers’ customer care team to resolve billing and pricing issues.
• Identified, developed, and evaluated the company’s marketing strategy.
• Developed marketing and services profile for potential clients.
• Provided support to corporate accounts for enhanced revenue and business generation.
• Visited existing and new clients to identify revenue enhancing opportunities.
• Liaised with the legal department review existing and new contracts.
• Managed and motivated the sales team.
• Conducted regular market visits for first-hand overview of the market situation & competitor’s progress.
• Managed Key Customer Accounts.
• Was responsible for identifying, creating and developing business leads for IT solutions.
• Worked as liaison between client and the execution team and coordinated payments from clients.
• Worked in the marketing and public relations department.
• Developed database of customers.
• Worked on development of brochures, flyers and advertising campaigns of events.
• Supported sales & marketing manager.
• Prepared sales-related documents throughout the sales process.
• Promoted awareness of brand image, internally and externally. Was responsible for compiling daily, monthly, quarterly and yearly reports.
• Prepared S&M presentations and assisted in the department of a communications strategy of the hotel.
• Developed content and assembled information packages (e.g., brochures, promotional materials).
• Used sales techniques to maximize revenue while maintaining existing guest loyalty to the hotel.
• Responded to guest queries regarding facilities/services.