• Rreceive the intimation of claims from insurance company and coordinate with insured for survey proceeding.
• Register the claims in claims register.
• Reserve PLA after receiving estimate from insured to insurance company.
• Submit PLR (Preliminary loss survey report) to insurance company.
• Act as a middle person in between insured and insurance company for early settlement of claim.
• Process claim by getting claim documents after coordination with insured, working on insured claim, sending
working for approval to the internal management and later to insurance companies for approval.
• If the claim is straight forward and within claims department limit, then issuing Loss survey report.
• If claim is not straight forward or out of claims department’s Limit then sending survey report to director for review
and settlement approval.
• After getting approval get acceptance from the insured and issue final survey report.
• Draft the survey fee invoice along with loss survey report.
• Maintaining Claim Register through Updated settled claims.
• Printing of excel generated claim Intimation/paid/outstanding Statements.
• Correspondence with other branches, regarding claims.
• Keeping records of all excel generated Claim Intimation/Paid/Outstanding.
• Issue a daily DPS report to the management.
• Resolve any query either related to insurance company, insured and branches.
• Special assignment given by management (risk surveys report and valuation reports, payment status interim finds)
and any other.