Working in Enquiry Unit as Trade Overdue Incharge-Bank and Branch correspondence -routing responses and query letters received-work on extensive MIS and reports the same on quarterly basis.

Providing administrative & office/secretarial support services including Receiving, directing, and relaying telephone messages.
To handle travel arrangements including the visa application process, arranging meetings, and finalization of the meeting schedule and other documents and reports as required by the GH.
Follow up with the concerned department regarding pre/post-meeting Call Reports.
Composing routine letters, memos, and minutes of meeting for International Division and Overseas Projects and Rep. Offices.
Making records of ongoing tasks and following up with different teams reporting to the GH. 
Establishing and maintaining office files, logs, indexes, control records, and other information concerning the work under the GH’s control.
Managing the MIS of International Division, Systems & Procedure
Determining needs and ordering office supplies, equipment, repair, and maintenance services through proper channel

1. Acted as the point of contact between the executives and internal/external clients
Scheduled appointments, maintained calendar for meeting with/by Dy. CEO.
2.Took acomplete charge of board meetings organized on quarterly basis and ensured all logistics/ travel managements are done timely and well managed.
3.Updated contact book of Clientele in Outlook as and when required.
4.Prepared materials for workshops, conferences, meetings, duplicates/collates etc for Dy. CEO and BoD (as advised),
5.Made travel arrangements and itinerary for Dy. CEO official visits, providing quotes and discussing well the options received from Travel agents
Arranged Lunch/Dinner with Clients/ Board of Directors as and when required.
6.Facilitated reports in formatting and printing
Prepared and expedite monthly expense report and verify vouchers / invoices received for payments by Dy. CEO.
7.A developed filing cabinet had record keeping of all the agreements/ legal documents, various profiles of companies and miscellaneous documents and ensureits update in excel for easy access.
8. Facilitated internal/external communication (e.g. distribute information and schedule presentations)
Suggested more efficient ways to run the office and troubleshoot malfunctions
9.Took care of Executives office in his absence and ensure its maintenance.
10.Kept petty cash in custody for Dy. CEO Personal use and maintained the expense list accordingly for record purposes.

1.Independently managed diaries and appointment for SMC team as and when required.
2.Managed all the meetings that included (Sr. Management committee, technical advisory group (TAG), MCH partners and CoP, USAID monthly follow-up, staff meetings,weekly technical team, staff re-treats and various other assignment as assigned by the management. Responsibilities further include
Prior communications through e-mail and calendar invites are shared with all the concerned stake holders for the meetings.
3.Simultaneously work with the management on preparation / finalization and circulation of the agenda/presentation/report.
4.Preparation of budget and purchase request necessary for the arrangement.
5.Take notes / circulate for necessary correction/modification to respective team members and share the final version with the team for their record.
6. Close follow-up on action points from the last meeting and update the CD from time to time.
7.Arranged business (Domestic/international travels and accommodation for the Sr. management and important stake holders as suggest.
8.Develop travel itineraries.
9.Prepare and finalize the agendas required based on travel
10.Ensure tickets /lodging and other necessary documentation is processed timely
Facilitate management in settling of travel claim, its paper and electronic documentation is done timely and accordingly submitted to finance.
11. Developed an extensive list of contacts that includes the details of MCH partners, government officials USAID representatives and private firms whom projectis associated.
12. Organized events at head office and massive levels such as Eid celebration, women/mothers day/farewell gathering, quarterly staff meeting and staff re-treats
13.Verification of the documents for signature of CoP/CD/STPA desk

Managed incoming/ outgoing mails and email correspondence.
Managed CE’s schedule using outlook and take up the complete follow-up for confirmation. Cancelation/ re-scheduling of the same.
Developed and maintained professional communications with both the CE and the main stakeholders internally and externally. This included meeting arrangement/ traveling and accommodation/working with hotels to provide best rates for arranging events.
Arranged visas, travels and hotel accommodation as and when required for CE and designated by him for others.
Assisted the CE in holding the various forums and took the complete responsibilities of the same in terms of operational and admin matters.
Prepared presentations for the CE as and when requested. (Preferably in travel within and outside Pakistan).
Noting minutes of the meeting conducted with Field Force on behalf of CE.
Preparation and typing documentation as per need.
Co-ordinated internal and external meetings involving CE, Department Heads and Clients as and when required (including Tea, refreshment & lunch etc) and provided necessary follow-up.
Developed the systematic filing records.

Duties of running the Administration (Manager Admin)

Maintained administrative staff by orienting and training employees through E – trainings and provided constant feedback on each quality of service; developed personal growth opportunities.
Provided supplies by identifying needs for reception, switchboard and kitchen; establishing policies, procedures, and work schedules.
Provided communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Monthly meetings with the supportive staff.
Complete check and balance on all the requisitions received/ prepared for stationary / supplies/ other items from various departments and office petty cash.
Held responsible to devise the annual goals and performance reports to be liable for increment and bonus on

 Managed incoming and outgoing mail, emails, telephone calls correspondence, including where appropriate re-routing to executives.
 Maintained EO’s schedule and update diary accordingly.
 Co-ordinated internal and external meetings involving EO, Chairs, AAC, RAC, HoDs and others as required (including refreshment & lunch etc) and provided necessary follow-up.
 Human Resource administrative support, including management of Personal data, files and other records.
 Preparation and typing documentation as per need.
 Assisted the EO in holding the Administrative Forum and looked up the complete responsibilities of the same in terms of operational and admin matters.
 Provided feedback to staff members for their concerns rose at various platforms, in close consultation with the EO as applicable.
 Developed the systematic filing records
 Prepared presentations for the EO as and when requested. (preferably in board meetings)
 Provided administrative support in TKN forum on National level in ITREB, Department of Communications and NCAB, P.
 Oversee in collaboration with the IIS, Department of Graduate studies, the GPISH marketing till the completion.
 Developed and maintained professional communications with both the EO and the main stakeholders internally and externally.
 Close co-ordination with Department of Communications that works under Ismaili Council for Pakistan in facilitation of providing articles translated in Urdu for printing of the same in Newsletter - Ismaili Pakistan (Editions that were circulated thrice in a year)
 Prepared quarterly newsletter- E magazine issued quarterly; that possess departmental achievements during the time. Worked from its draft till designing and final version via engaging a team.

Facilitation to Finance Department:

Dealing with Import related matters:
 Received the ordered material request from different Business Units
 Arranged Bank Contract
 Followed up on bank contract and the consignment details from finance and control.
 Verification of the Invoices with purchase order.
 Followed up on Partial Deliveries.

Bank Guarantees:
 Preparation of Bank guarantee request for different profit centers.
 Request, extension or cancellation related letters prepared for the issuance.
 Record keeping of the SEN Portfolio.
 Assessment on fortnightly and monthly basis, follow up from BU Heads regarding the outstanding, issuance or cancellation.
 TRDB Module posting of SEN Portfolio of Non funded items.

FC Correspondence:
 Finance Letters Issuance (Issuance , Cancellation, Amendments, Bank Statement requests)
 Analysis of the financial position of the company on pictorial modes.
 Forecasting and Budgeting in TRDB Module (Direct reporting to Germany).

Facilitation to HR Department:
 Assisted Manager HR in streamlining of all HR Processes.
 Supervised all filing and record management related activities at HR Department.
 Confirmed all the medical bills as per policy and verification of various vouchers such as traveling and conveyance.
 Preparation of monthly salary statements with Manager HR.
 Attendance posting (maintaining CL/SL record).

Facilitation to Shared Services Department:
 Managed the operational deliveries and logistics.
 Managed the associated administrative tasks.
 Ensured and manages the receipts of documents from the branches.
 Ensured documents/parcel shipment is done effectively to the customers.
 Monthly reconciliation of the invoice with statement prepared manually.
 Prepare or reviews distribution documents.
 Resolved/Eliminated problems through effective delivery planning and scheduling.
 Ensured that committed delivery times are successful as scheduled.
 Responde

 Assigned Claim/Loss number to files that are entertained by underwriting deptt. at the preliminary stage.
 Prepared loss advice report mentioning details related to general insurance.
 Data feeding to the software showing the complete picture of claims of the clients.
 Assisted Senior Manager in letter drafting.

Shifted to Accounts Department as Accounts Executive
Job Description
 Daily collection reporting to head office (MCM).
 Prepared claim, bank and cash payment vouchers.
 Maintained daily bank balances.
 Prepared receipts and deposits the amount received from the customer
 Maintained agent wise branch outstanding report on fortnightly basis.
 Handle correspondence between Branch and head office.
 Prepared various memos, Branch-refund and sort out cancellation matters with Branch manager.
 Monthly branch closing of collection and expense reporting to head office.
 Preparation of Claim fund requisition summary for head office.
 Prepared various requisitions for payment of Rent, utilities, branch salary, petrol allowances, petty cash to Head office.
 Prepared various commission requisition statements of the agents working for the branch.
 Maintained staff medical, employees’ vehicles’ database.

Teaching secondary classes Economics and Prism.

 Attended National and International calls of the clients and agencies
 Maintained sales and purchase register along with bank register against the checks received.
 Prepared various vouchers for the petty cash fund utilize by the staff.