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Bilal Ahmed
Data researcher
Pixako tech - Islamabad, Pakistan
工作经历
Data researcher
Pixako tech
Feb 2020
- Feb 2022
| Islamabad, Pakistan
CSO
The First MicroFinanceBank Ltd.
Jan 2018
- Feb 2020
| Islamabad, Pakistan
Customer Service Officer – The First Micro Finance Bank ltd.
(Responsibilities)
Ø Take Inbound Calls to manage calls queue.
Ø Make Outbound Calls for different products & campaigns.
Ø Handle customer’queries & Response to customer on social-media Facebook ,Instagram ,Webchat,twiter.
Ø Maintain Courtesy and Accuracy.
Ø Route Complaints/Requests to concerned department.
Ø Update Team Leaders regarding follow-ups and issues observed during calls.
Ø Maintain performance as per defined KPI's.
CSR
GCS (Pvt.) Ltd
Jan 2017
- Jan 2018
| Islamabad, Pakistan
CSR
Ufone GSM
Dec 2015
- Sep 2016
| Islamabad, Pakistan
CSR
green stemp
Jan 2015
- Jun 2015
| Rawalpindi, Pakistan
D.E.O
OVERCISE COURIER SERVICES
Jan 2014
- Jan 2015
| Islamabad, Pakistan
ticketing & booking agent
harooni travels & tours
Jan 2013
- Jan 2014
| Rawalpindi, Pakistan
学历
Gomal University
学士,
艺术学士,
Economics
2020
Federal Board of Intermediate &Secondary Education (FBISE)
中级／A级,
,
I.COM
2012
Federal Board of Intermediate and Secondary Education Islamabad
大学入学／0级,
,
Humanities and Social Sciences
2010
技能
中级
Business Dnvelopment Strategies
中级
Compliance
中级
Data Distribution Analysis
熟练
Energetic Skills
熟练
Lab Knowldge
熟练
MIT Knowledge
中级
Service
中级
social media agent
熟练
عمليات خدمة العملاء
语言
熟练 旁遮普语
熟练 乌尔都语
熟练 英语