概要

A proactive operations manager with extensive experience in talent acquisition, showcasing a successful track record in sourcing and securing high-caliber candidates. Proficient in cultivating and nurturing strong connections with both clients and candidates, ensuring a smooth and efficient recruitment process. I possess outstanding communication skills, a profound grasp of industry dynamics, and a history of consistently providing tailored recruitment solutions that align with client requirements.

工作经历

公司标识
Operations Manager
Ambition BPO Services
Oct 2018 - 代表 | Lahore, Pakistan

• Strong verbal & written communication skills with an excellent command of the English language• Correspond with clients via phone and email to discuss feedback and any complaint resolution.• Ask for positive testimonials from clients.• Addressing client issues and finding solutions to meet their requirements.• Successful collaboration with colleagues within the organization individuals or groups outside the organization.• build positive relationships, and contribute to a harmonious team environment.• Demonstrating integrity involves maintaining a consistent set of values and principles across different situation• Manage customer conversations regarding new users, training opportunities, acquisitions, escalations and general business consultancy• Maintain set targets for NPS - identifying attractors and detractors in the business• Demonstrating integrity involves maintaining a consistent set of values and principles across different situation• Support business strategy development and implementation.• Collaborate with cross-functional teams on business initiatives.

学历

Nelson college
大专, Post Graduate‎
Completed
2012
University of the Punjab
学士, , B.Com‎
Commerce
所占比重 58%
2010
Punjab College
中级/A级, , I.Com‎
Commerce
所占比重 58%
2008
Central Model
大学入学/0级, , Matric in Science‎
所占比重 68%
2006

技能

熟练 Client Aquisition
中级 Corporate Marketing
熟练 h Operations Management
熟练 Handling Assignments
中级 HR Policies Command
中级 Japanese & Korean Language Proficiency
中级 Japanese Teaching
熟练 Microsoft Outlook
中级 Operational Tasks Handling
中级 Process Operations Handling
中级 Relations Management Skills
熟练 Supervision
熟练 Talent Management
熟练 مهارات التوظيف

语言

熟练 乌尔都语
熟练 英语

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