CHIEF INFORMATION OFFICER & DIGITALIZATION LEADER
Over 3 decades of highly successful & rich experience in providing Technical Leadership for Local & Global Digitilation and Implementations of ERP (SAP, Oracle etc.) with expertise in aligning ICT & Business Goals
PROFESSIONAL SUMMARY
• Result-Oriented Executive with expertise in Strategic & Operational ICT Planning & Execution
• Proactive IT Strategist with repeated success in providing Latest IT-based Business Solutions
• Dynamic Change Agent skilled in BPR, Web-Enabled Software Applications & E-Commerce
• Collaborative & Empowering Leader with Dual Focus on team members & organization’s BIG PICTURE
• Strong Believer of Continuous Improvement through New Concepts & Innovative Ideas
• Outstanding Communicator with Strong Interpersonal Skills with all stakeholders
SELECTED ACHIEVEMENT HIGHLIGHTS
• Global Program for SAP ECC6 Implementation with EC&O IS in six countries (Abu Dhabi, Sharjah, Dubai, Qatar, Saudi Arab & Pakistan) for EPCC & Discrete Manufacturing Industry
• Global Program to replace MS Exchange with Lotus Notes in 6 countries for email, IM & Web Meetings
• Three year Program for Oracle ERP (eBusiness Suite), Lotus Notes, Data Center & DR Site for six companies engaged in Chemicals manufacturing & distribution in two countries (Abu Dhabi & Pakistan)
• Four-year Program to setup Data Center, DR Site, Oracle ERP (eBusiness Suite) & Lotus Notes in 11 Textile manufacturing business units in 3 cities of Pakistan
• Designed & established the first ever B2C eCommerce Portal for online shopping in Pakistan & Singapore
• Set up an ISP using PRI for the first time in Pakistan
• Established Off-Shore Back Office Corporate Accounting Facility where vouchers & supporting documents from US, Singapore & UAE
• Successfully worked as a consultant/contractor providing services to organizations like Embassy of Norway, NORAD, Embassy of Denmark, International Red Cross, ILO, Siemens etc.
• Initiated numerous IT, ERP, Cloud & Technology ventures within the organization spreading over 7 manufacturing units resulting in 50% increase in efficiency & 30% decrease in cost of new projects
• Strategically implemented IT-based solutions like FastReact for business problems on a continuous basis resulting in overall efficiency improvement & reduced cost with some new solutions in process
• Expanded ERP development within organization with new security resulting in better prevention of cost & overall business strategy creating a differentiation factor to compete in the global market
• Managed a team of 38 professionals; outsourced consultants as per the need; & directed software selection, application development & implementation, access control, costing, IT infrastructure, IT policies & procedures & a WAN connected to Internet Gateway
• Strategically developed a new division ‘Integrated Professional Solutions’ (IPS) for Oracle Applications, SAP, NewsPage Distribution Management & EMC’s Documentum consulting practice resulting in winning more projects & crossing breakeven in the first 6 months
• Directed a group of professionals within IPS for:
Project & program governance for SAP & Oracle implementation & upgrade programs
Mobile Application Development for Apple iOS, Android & Windows 8
Marketing & data analysis on social media for applications marketing & promotion
SAP & Oracle eBusiness Suite implementation, license provisioning & renewal
Oracle eBusiness Suite Upgrade from 9i to Rel. 12x
Oracle eBusiness Suite post-implementation support services for application administration, periodic health checks & performance optimization; functional changes & maintenance; workflow changes & management; & customized report development
Middleware development as per business need & Business Intelligence implementation
Documentum (Document Management System with workflows) implementation, support & integration with SAP, Oracle & other applications
Accenture Mobility Solutions for distributor, field-force & sales-force management
Integration between SAP, Oracle eBusiness Suite, banking solutions, Documentum & legacy software applications & monitoring systems
Disaster Recovery plans & DR Site design & establishment
• Strategically implemented SAP EC&O Global Program for business units engaged in Engineering & Construction Business including EPCC & Manufacturing/Fabrication in six different countries resulting in improved efficiency, better planning with proactive solutions, effective proposal generation, better controls & reduced logistics cost
• Dramatically reduced overall project cost of SAP EC&O Global Program from USD 20 million to 7 million (65% reduction) by strategically outsourcing a few modules
• Designed & executed 8-month program to replace MS Exchange with Lotus Notes connecting 15 sites in 6 different countries for messaging, chat, web conferencing & environment collaboration
• Planned & executed a 3-year program to IT-enable Descon’s 6 companies in two different countries through Oracle eBusiness Suite, Lotus Notes & state-of-art IT & Communication infrastructure
• Implemented ERP, Business Intelligence, Data Center Optimization, DR Site Establishment, ICT infrastructure Optimization, IT Policies Design & Implementation, Information Security, communication infrastructure for LAN/WAN/Internet, messaging systems like Lotus Notes/MS Exchange with voice & video communication for collaboration environment, Gateway security including SPAM control as well as IDP & integration with Biometric Devices & industrial manufacturing equipment resulting in better communication & cost reduction by 30%
• Strategically managed all IT departments of the Group with 35 professionals along with outsourced service providers & an IT infrastructure worth USD 3,000,000
• Took major decisions regarding Business Process Reengineering; devised & executed IT strategy in alignment with organization’s business objectives; & directed numerous Industrial Automation Projects resulting in dramatic increase in overall efficiency & an initial benefit of PKR 20 million
• Directed Global Implementation of ERP based on Oracle Applications 11i in group companies involved in textile, cement & power generation resulting in wall-to-wall automation of business processes
• Strategically automated Job-Order Costing Processing System in an ERP environment (the first of its kind in the Textile Industry of Pakistan) through Intel based servers, Linux and Oracle technologies & integrated it with Computerized Manufacturing System
• Transformed all in-house software applications into private cloud environment & converted in-house developed solutions to Browser Based Systems including Payroll, HR & Automated attendance using Proximity Cards & Biometric technology
• Created unified communication environment through LAN/WAN, Internet & Intranet using a mix of technology & solutions handling VoIP & Video Conferencing
• Set up Video Conferencing Network across 6 locations via ISDN, VSAT & Long-Range Radio Bridge
• Oversaw all company operations & a staff of 80 professionals in 3 different cities
• Strategically planned, managed & successfully completed software development, eCommerce, application service provider & internet services & handled Procurement (equipment acquisition & infrastructure setup)
• Directed market analysis, client engagement & pre-sales
• Initiated Joint Ventures with reputed local & international companies resulting in significant industry relations with global players like SUN, Oracle, Microsoft, Intel, Acer, Dell etc.
• Effectively played a dual role of CEO (Petrosin Infotech) & CIO (Petrosin Group)
• Launched ‘shoppakistan.com’, the first ever B2C e-commerce portal in Pakistan for online shopping
• Devised & executed business plan for launching the ISP service. Successfully launched and managed commercial operations for the ISP under the brand BESTNET
• Established Off-Shore Corporate Accounting Facility with vouchers & supporting documents coming from US, Singapore & UAE as scanned documents & centralized accounting done in Islamabad resulting in manpower reduction by 30% and cost savings in payroll budgets
• Designed & operated communication network for voice, video & data (VoIP & Multiplexer Technology) linking all offices & project sites in 3 countries on VSAT (Satellite Link), Fiber Optic Network & Cross Connect Network resulting in total saving of USD 40,000/month with an ROI in 4 months
• Managed a staff of 80 professionals at 3 locations in different countries
• Prepared business plan using financial modeling & marketing plan with payment-on-delivery option
• Managed design & development of Business-Critical Application for various business processes
• Introduced surveillance system based on IP Cameras with centralized monitoring & recording in Singapore for offices & project sites in Singapore, USA & Pakistan