Jupiter cars and couriers is a UK based cab company where I perform my duties as team lead + Driver Manager.As a Team leader I manage 3 shifts for the company (morning, evening, night)Manage rota of all CSR and holidaysIncurage team to provide best service to customersTraining new staff for the smooth operationsKeeping team motivated to get the business.Report to HR manager with all days off and other working hoursDriver ManagerManaging All cab driver in UKSpeak to driver if they face any issues and helping them to sort itKeeping records of all driver documents required by TFL (Transport for London)Preparing the audit sheet for TFL inspectionHiring new driver for the company by verifying all the documentsHelping the with the application issues and downloadingCreating their account on our dispatch systemManaging All fares via dispatch system

Performing below duties at Shahzeb Saeed menswear as a Customer Service Representative.Dealing all customers queries through What's app.Answering all live chatsHandling all incoming calls and providing best solution to customer about the products.Dealing customers with patients if they have any complaints.Managing store of the brand at Daraz.pkUploading products on DarazDispatching ordersAdding all items to campaigns to boost the sales.

Jupiter Cars.com is a UK based cab company. *Responsibilities** Attend the calls and take the bookings.* Keep an eye on the screen and make sure all passengers get their cab on time. * Despatch the cars on time for all bookings. * Dealing with Drivers * Deal with customer complaints and feedback as a TEAM LEADER * Train the new joiners. * Sending promotional emails to clients. * Making the booking through Emails. * online chating with customers via tawk.to

Ample Telematics is a car tracker company. *Responsibilities* *Keep eyes on the tracking alerts screen. Call the customer on an urgent basis if the system generates any alerts and many more.

*Calling the customer to generate sales.
*Sending the promotional emails to new clients.
* Taking customer in trust to work with company.
* online biding and purchasing.
* find new customers via social sites and other sites.

Lead the team and make sure all the customers data save in records on time. Dealing with all the issues of team and sorting it with manager in meetings.
Reporting the manager on daily basis with work and department situation.