Technology specialist with sound background in practical and theoretical knowledge in the fields of Networks & IT/Technical Support and Systems. Graduate Network Engineer having 6+ years of extensive experience in Networking, Systems Telecommunications and Technical Support domain including Routing & Switching, Server deployment, DevOps, Monitoring, Access Network Technologies, GPON, Copper and LTE. Have working experience in various ISP’s and Technology Integrators.
· Manage and monitor all installed systems and infrastructure servers like SFTP, NFS, Web, Nagios, Database, Core Processing, Jenkins, GitLab, and Kannel sms gateway servers.
· Configuration of daily operational tasks on automation tool Jenkins.
· Hands on experience with containerization/Docker.
· Working with source code management tools like Github and Gitlab.
· Configuration and Maintenance of servers on cloud platform Microsoft Azure.
· Configuration and management of virtualized environments (VMWare/ESXi/Vsphere).
· Implementing and improving continuous integration and deployment (CI/CD).
· Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
· Assist in the development of architecture of solutions from servers, operating systems, networks, and storage networks within data centers.
· Managing and monitoring of data center infrastructure and ensured support to the facilities.
· Perform and assist in various data center upgradation and deployment activities.
· Maintain security, backup, and redundancy strategies.
· Automating various tasks using Bash scripting.
· Network (LAN/WAN) configurations and Troubleshooting.
· Setup, configure, manage and support Linux servers.
· Provisioning development, staging and testing environments.
· Responsible for configurations and troubleshooting of Cisco, Huawei, Juniper, Fortinet Routers, Firewalls, Switches and WLC’s.
· Responsible for configurations and troubleshooting of BGP, OSPF, MPLS, Static Routing, LAN, WAN, WLAN, VLAN, VPNs, and Media Issues.
· Deployment of centralized NMS solution for onboarding and monitoring of all network infrastructure and nodes of Managed Services customers.
· Managing NOC teams, field teams, vendor teams and strongly following up on faults.
· Coordination with PTCL core teams for smooth operations of services provided to enterprise customers and timely resolution of complaints to comply the SLA.
· Preparation of detailed reporting of all customers as per required by management.
· Deployment/Installation of Routers, Switches, Media (Fiber, LTE, VSAT, DSL, DRS) on sites.
· Responsible for solution designing, conducting Surveys and planning of Network Deployments on sites.
· Migrations/integrations of 2G/3G/LTE sites on Fiber nodes.
· Configurations and troubleshooting of Huawei Routers.
· Planning and implementing activities in coordination with Wireless, Microwave and Transmission teams.
· Configurations of OSPF, ISIS, BGP, MPLS L3 & L2VPN, VLAN, VRRP, BFD.
· Meeting given timelines and following SOP’s for implementations of projects.
· Troubleshooting of Network related issues on Cisco (7609) and Cisco ME3400 Switch.
· Providing Technical Support to customers regarding Wimax and LTE services issues.
· Monitoring of core and access nodes on Huawei U2000 NMS and Motorola EMS.
· Responsible for configurations and troubleshooting of LAN, WAN, DHCP, DNS ,BSC’s, Enode-B’s, BTS, Core network devices, Enode-B, MME, UGW, UPCC, PCRF, PCEF.
· Coordination with field teams for on site Troubleshooting and smooth operations.
· Detailed reporting of all BTS sites and core network nodes and their alarms.
· Providing technical support to FTTH (BPON/GPON) Users on Network Level for NayaTel’s Triple play Services (Internet, POTS, Video)
· Providing technical support to DSL customers.
· Troubleshooting on Live Cisco and Juniper Routers/BRAS.
· Troubleshooting of PPPoE, P2P and IP Routed Circuits.
· Troubleshooting of MPLS based Layer2 and Layer3 VPNs.
· Configuration/Troubleshooting of IP Pools, Port Forwarding, NAT, Multi- NAT, ACL on Broadband Routers
· Provisioning/Troubleshooting of Value Added Services like Video on Demand (VOD), and IPTV.
· Providing remote technical assistance to customers regarding Internet connectivity.
· Troubleshooting all issues related to LAN & WLAN
· Hands on Experience on Cisco BRAS, Routers, Broadband Routers, Alcatel and Huawei ONT .
· Routing protocols (RIP, OSPF, EIGRP and MPLS VPNs).
· Responsible for Implementation of RET and 3G equipment on Telenor Sites.
· Responsible for coordination with Telenor, ZTE and Field teams for smooth and efficient implementations on sites.
· Preparation and maintaining of BOQ's, SMR's, Deployment sheets and Site audit forms.