概要

A hardworking and experienced individual with hands-on working knowledge in customer service, documentation control, cash handling, computer operation, image editing, and sales. Having worked internationally as well as within Pakistan, he is seeking an opportunity in a reputable company to build his career in a demanding field.

工作经历

公司标识
Business Executive
New Ayan Trading and Contracting
Jul 2022 - 代表 | Doha, Qatar

Identify new business opportunities and potential clients in the target market. Build and maintain strong relationships with existing clients, understanding their needs and expectations. Stay updated on the company's product portfolio, understanding the features, benefits, and competitive advantages. Stay informed about industry trends, market developments, and competitor activities. Contribute to the creation of marketing materials, proposals, and presentations. Develop and execute action plans. Prepare regular reports for senior management, offering insights and recommendations for improvement.

公司标识
Senior Business Development Executive
SBT Japan
Jan 2020 - Apr 2022 | Karachi, Pakistan

Sell cars mainly from the company's large stock. Working on a sophisticated CRM software.Maintain contacts with the existing customers and generate new leads through phone calls.Assisting customers on live chat. Reporting to the country manager.

公司标识
Business Development & Customer Support Executive
ICM Japan
Feb 2018 - Dec 2020 | Karachi, Pakistan

Responsible to assist a leading car exporting Japanese company to acquire new customers. Providing chat & email support to the potential customers as well as the existing clients. Making cold calls and talking to new people all day. Maintain fruitful relationships with clients and address their needs effectively. Achieve sales target within the given time. Make efforts to sell units from company's yard as well as from the auction.

公司标识
Cashier
Omar Al Khayyam LLC
Aug 2015 - Dec 2017 | Muscat, Oman

Two and half (2.5) years of extensive experience in handling cash and financial activities of the busiest branch of a famous food chain restaurant. Taking orders, greet customers. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Maintain clean and orderly checkout areas. Resolve customer complaints. Prepare food cost report. Contact vendors. Perform extra chores in absence of the manager. Worked on Ezee Burp Software.

公司标识
Costumer Services OfficerPatel
Patel Hospital
Feb 2013 - Jun 2015 | Karachi, Pakistan

Responsible to greet customers, guide them the patient-admission procedure, receiving phone calls, responding to the emails, receiving payments., leading and directing executives to perform their day-to-day tasks properly. Maintaining manual and machine attendance records.

学历

Skill Development Council
大专, Diploma in Office Management‎
Commerce
Completed
2009
University of Karachi
学士, 贸易学士, B.Com‎
accounts, economics, statistics
等级 B+
2008

技能

熟练 Sales Development
初学者 Accent Neutralization
中级 Accounting
熟练 Accounts Administration
初学者 Accounts Coordination
中级 Accounts Handling
中级 Accounts Payments Handling
中级 Accounts Receivable Software Command
中级 Accounts Software Command
熟练 Accurate Record Keeping
中级 Admin Assistantce
熟练 Admin Management
熟练 Administration Skills
熟练 Administrative Management 
中级 Adobe Photoshop
熟练 Aftersales Skills
初学者 Analytical Reports
中级  Talent Acquisition
熟练 B2B Business Development
熟练 Billing Process Knowledge
熟练 Billing Services Knowledge
熟练 Billing Statements
熟练 Binding Knowledge
初学者 BL Draft
中级 Branch Administration Skills
中级 Budgeting & Forecasting
熟练 Business Development
熟练 Business Development Programs
熟练 Business Development Strategies
熟练 Business Management
中级 Business Problems Analysis
中级 Business Strategy
熟练 Business To Consumer Sales
中级 Business Writing
熟练 Call Center Management
熟练 Call Handling
熟练 Call Handling Skills
中级 Career Counseling
中级 Cash Handling Experience
熟练 Chat Support
熟练 Chat Support Skills
熟练 Client Billing
熟练 Client Coordination
熟练 Client Dealing
熟练 Client Dealing 
中级 Client Portfolio
熟练 Communication Skills
熟练 Communicative Skills
熟练 Computer Operations
熟练 Computer Proficiency

语言

初学者 阿拉伯语
中级 英语
熟练 乌尔都语