 Dawlance (Pvt.) Limited (Arcelik A.S.) (May 2017 – Present)
 Senior Assistant Manager Quality
 Responsible for managing process quality on whole refrigerator line
 Controlling all inspection stations through systematic reporting
 Successfully trained the team members on all new equipment required for new ozone friendly refrigerator
 Coordinate with field quality and service team for market faults and take corrective and preventive actions in house
 Monitoring & analysis of process data by using quality tools & perform RCCA to avoid abnormality
 Assess Internal quality trends & service call rates and take actions accordingly
 Started to Use Six Sigma methodology to increase productivity and reduced rejection
 Solving and taking decisions on day to day quality issues
 Based on statistical analysis developed the testing standards of different refrigerator models
 Lab development to simulate possible transportation damages
 Implement one-point lessons for critical Operations on all stations
 Made inspection and testing standards for new operations
 Organizing & evaluating product and process audits to reduce non-compliance and achieve customer satisfaction
 Participating in daily morning meeting and communicate and resolve the daily issues
 Implemented multiple KAIZENs for easy operation, defect prevention & time saving
 Keeping team members motivated for 5S, KAIZEN & HSE through counselling & training sessions
Achievements

 Successfully implemented long term performance testing system of refrigerator
 Developed and operating life cycle testing lab of refrigerator.
 Reduced service call rate from 4.8 to 2.5

 Used Six Sigma methodology to increase productivity and reduced rejection

 Leading the Vendor Improvement Program and reviving the existing system by renewing and improving all the documents
 Monitoring & analysis of process data by using quality tools & perform CAPA to avoid abnormality
 Participating in daily cooperate meeting and communicate and resolve the daily issues
 Conduct product and process audits to reduce non-compliance and achieve customer satisfaction
 Monitoring and auditing products to ensure high standards of quality
 Assess Internal quality trends & customer feedback using SAP
 Communicate effectively with top management in weekly review meeting to discuss the quality performance and top quality issues which require management decision
 Leading the application of QAPL Pillar of Total Productive Maintenance
 Solving and taking decisions on day to day quality issues
 Conducting counseling & training sessions for team members
 Performed Process Capability (Cpk) analysis for critical operations and formulate process operating parameters to optimize performance
 Implemented “Statistical Process Control” throughout the plant
 Executed a project on chrome Plating which boosted the productivity and quality(quality improve, productivity improve)
 Implemented multiple KAIZENs for easy operation, defect prevention & time saving
 Using “SAP“ for the statistical analysis of the data