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概要
IT MCSA Windows Server Administration - 2003 to 2019 Active Directory (AD) and Domain Server Linux Administration Ubuntu, CentOS, OpenSuse, Others Exchange Server - 2007 to 2016 Deployment and Administration Database Server Administration VoIP Call Center Administration GoAutodial, Vicibox, Elastix IIS VPN Server Network Monitoring Solarwinds, PRTG, Others Forefront TMG, ISA, UTM Administration Virtualization VMWare, Hyper-V, VirtualBox, Others Cloud Services CRM Management Web Hosting Management RAID, SAN, NAS Hardware and Software Trouble shooting Technical Assistance for Various IT Activities, Remote Assistance Software Testing and Roll-outs Telecom NOC Experience in monitoring and troubleshooting of (117) Wireless Local Loop (WLL) BTS sites located across Karachi and Hyderabad for modular faults, transmission media faults, environmental faults, etc and their escalation to the related tier groups and concerned department. NOC Experience in Fixed Network monitoring and maintenance of Multi Service Access Network (MSAN) comprising Huawei and ZTE Optical Line Terminals (OLT) and Optical Network Units (ONU). Configuration of narrowband POTS and broadband ADSL connections, and all Technical issues regarding BSC and BTS dealt with in NOC. VoIP Experience of Elastix, Issabel, Go Autodial , ViciDial Call Center Solution with Linux Administration
工作经历
IT & Simulators Administrator
• Windows Server Administration
• Active Directory Management, Group Policies
• Ship Simulators : Communication, Route Mapping, Ship Maneuvering, Bridge, Engine Room, Cranes
• Managing Email and other Communication channels of the company
• NOC and LAN management , Routers and switches IP Phones and other Network Device
IT & VoIP Administrator
• Windows Server Administration
• Active Directory Management
• Managing Email and other Communication channels of the company
• Call Center management through Go AutoDial Call center suite
• NOC and LAN management
• IT support for various activities within the organization
IT Administrator
Executive Engineer NOC
Monitoring and Trouble shooting of 117 Wireless Local Local Loop Sites (WLL)
Monitoring , Troubleshooting and Maintenance of Multi- services Access Network (MSAN)
(Department Closed )
IT and VoIP Executive
• NOC management
• Windows Server Administration
• Elastix Call Center Administration
• Email Domains
• Active Directory Management
• Technical Assistance for various IT activities
