Extensively experienced in Engineering and Technology for more than 3 years, Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services..
Demonstrated expertise in Knowledge of electronic equipments, processors, and computer hardware and software, including applications and programming.
Adept Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations, Monitor performance and ensure system availability and reliability.
Effective in written/Oral Comprehension, Inductive Reasoning, Mathematical Reasoning, Problem Sensitivity, Installation, Management of Material Resources with focus on customer satisfaction
Daily Incident/Tickets Management & Monitoring
Asset Configuration & Assignment
Remote Engineers Coordination & vendor coordination
Window Installation & support
Software installation and monitoring
Installation and configuration of Business Object.
Installation, configuration and Troubleshoot of SAP (Desktop Support) R1p.
Printer basic support & Troubleshooting
First level Network Support and troubleshooting
Hardware & software troubleshooting
SOP implementation & Educate the User
Unilever Asset Management
O365 expertise and end user troubleshooting
efficient and swift communication.
Maintaining and monitoring of LAN infrastructure.
Handling IT Equipment and Distribute to Departs.
Event Management.
Maintain network hardware and software, direct network security measures, and monitor networks to ensure availability to system users.
Conduct logical analyses of business, scientific, engineering, and other technical problems, formulating mathematical models of problems for solution by computers.
Analyze problems to develop solutions involving computer hardware and software
Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirement.
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
Management efficient and swift communication .Maintaining & monitoring of LAN infrastructure.
Administration, configuration & troubleshooting of Microsoft Windows 2003 network infrastructure technology.
Maintain network hardware and software, direct network security measures, and monitor networks to ensure availability to system users.
Responsible for supporting end users in the use of various software programs and hardware platforms
Administration, configuration and troubleshooting of Microsoft Windows network infrastructure technology.
Configuration and troubleshooting of email system to provide a reliable internal & external communication.
Providing day-to- day support of end user’s business applications.
Managing IT vendors for and second level support, where applicable.
Conduct logical analyses of business, scientific, engineering, and other technical problems, formulating mathematical models of problems for solution by computers.
Analyze problems to develop solutions involving computer hardware and software
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
Management efficient and swift communication. Maintaining & monitoring of LAN infrastructure.
Configuration & troubleshooting of email system to provide a reliable internal & external communication.
Managing IT vendors for and second level support, where applicable.