·         Provide high level of professional and confidential administrative support to the Chairman, CEO and other Executives.
·         Prepare documents, reports and presentations using advanced software proficiencies.
·         Screen calls and emails and initiate actions to respond.
·         Prepare agendas and make arrangements for Board meetings and other company meetings.
·         Record and transcribe meeting minutes.
·         Manage business and personal calendars including extensive domestic and international travel arrangements.
·         Maintain effective Physical and E-filling system.
Handle Confidential information with discretion

·         Carried out day-to-day duties accurately and efficiently.
·         Led the Customer First Culture in the Store.
·         Increased customer satisfaction by resolving issues.
·         Resolved problems, improved operations and provided exceptional services.
·         Offered friendly and efficient services to customers, handled challenging situations with ease.
·         Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
·         Trained new employees and delegated daily tasks and responsibilities.
·         Complied with Policies and procedures as well as regulatory requirements.
·         Assumed responsibility for special programs or assignments as needed.
·         Ensured all products are ordered, merchandised, rotated and readily available for the customers.
·         Prepared a variety of different written communications, reports and documents using MS Office applications.
·         Received and processed stock into inventory management system.
·         Monitored inventory to keep stock levels and databases updated.

·         Delivered exceptional level of service to each customer by listening to concerns and answering questions.
·         Resolved problems, improved operations and provided exceptional service.
·         Ensured all products are ordered, merchandised, rotated and readily available for the customers.
·         Received and processed stock into inventory management system.
·         Trained new employees and delegated daily tasks and responsibilities.
·         Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
·         Ensured a clean location is provided.

·         Oversaw the smooth and efficient running of all aspects of the office.
·         Handled daily scheduling tasks and provided administrative support for entire division.
·         Supervised administrative staff, ensured that tasks are completed accurately and on time.
·         Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
·         Responded to emails and other correspondence to facilitate communication and enhance business processes.
·         Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
·         Maintained Physical and E-filling system.
·         Maintained office supplies inventory by checking stock and ordering new supplies as needed.
·         Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
·         Recorded expenses and maintained accounting records.
·         Completed accurate daily report documents, memos and invoices.
·         Scheduled appointments and maintained Executive's calendar.
·         Drafted agendas, recorded minutes and created documents for meetings.
·         Coordinated travel arrangements by booking airfare, hotel and ground transportation.
·         Processed Visas for Executive's International travel.
·         Arranged trainings and development programs for employees on management instructions.

·         Monitored status of accounts receivable and payable to facilitate prompt processing.
·         Reviewed general ledger entries and assessed accuracy.
·         Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
·         Produced General Sales, Purchases and petty cash Reports.
·         Issued Invoices and Payment Vouchers.
·         Communicated with suppliers to reconcile invoice payments.