• Responsible for interviewing, hiring, and training new employees in the parts department
• Regulate the amount of inventory and efficient stock control
• Manage company staff, Office matters and Assets
• Identify business development opportunities in UAE,GCC Countries
• Responsibility of the daily management of sales department
• Full Profit and loss responsibility
• To set-up of proper supply chain
• Research new and innovative product lines to ensure market penetration growth
• Ensure that all relevant KPI are tracked and managed
• Drive employee engagement forward
• Stock control and management
• Debtors and creditors
• Plan, allocate and monitor own sales strategies, targets and sales performance
• Ensure always 100% on time delivery to all external & internal customers
• Create brochures & support material as point of sale material
• Create a web site control panel to advertise all hot products
• Participate in conferences, client visits, expo’s and other exposure areas to ensure maximum sales turnover
• Administer the back-orders, so that the customer receives timely information on the status of back-ordered parts and such parts are delivered to the customer on the promised date
• Monitor responses to telephonic inquiries to ensure that service standards are maintained
• Oversee cash and debt sales handling
• Monitor parts availability in warehouse and advise inventory control staff in maintaining adequate stock levels
• Monitor the sales processes to ensure that document control, invoicing, sales returns, warranties and application of customer discounts are carried out as per the standard operating procedure

• Attending and dealing of cash and credit customers for spare parts, lubricants(Veedol) queries and sales
• Achieve monthly sales targets set by top management.
• Achieve best in class Customer satisfaction level.
• Resolves all queries and issues of customers through telephone, fax, email and as well as face to face.
• Counsels, guides and motivates the personnel under his control for performance enhancement.
• Monitoring productivity (KPI\'s) and stock movement and maintaining high levels of staff morale
• Interprets policies, directives, or procedures for personnel.
• Plan layout of facilities and storage of goods.
• Inventory management, ensure all the stock are counted and verified with the system every period.
• Work with dealers to ensure service agreements are fulfilled.

• Resource allocation and optimal utilization.
• Ensures the effective completion of tasks related to Sales, Imports, Procurement, Inventory control, Receiving, Shipping and Storage of goods; timely submittal of daily and monthly and yearly reports.
• Coordinating between the departments of Customer Service, Logistics and sales and execution of sales and warehouse operations to meet deadlines and exceed Customer Satisfaction.
• Achieve monthly and annually sales targets set by top management.
• Achieve best in class Customer satisfaction level.
• Achieve 95% service ratio to existing and new customers.
• Resolves queries and issues of customers through telephone, email and as well as face to face.
• Counsels, guides and motivates the personnel under his control for performance enhancement.
• Monitoring productivity (KPI\'s) and stock movement and maintaining high levels of staff morale
• Interprets policies, directives, or procedures for personnel.
• Plan layout of facilities and storage of goods.
• Inventory management, ensure all the stock are counted and verified with the system every period.
• Planning and Organizing cyclic counts and Annual stock checks for maintaining high level of stock integrity.
• Screen Material requests and to determine appropriate procurement process.
• Review & screen stock proposals and advice on set-up parameter/coding requirements.
• Assess business risk relative to delivery time and cost of stocking.
• Participate in the supply chain process through management of customer’s interfaces.
• Work with Customers or dealers to ensure service agreements are fulfilled.
• Procure Direct Charge and stock materials.
• Work with vendors so as to establish a solid commercial relationship.
• Promote development of local vendors for increasing product line and assist in registration.
• As and when appropriate, conduct discussions and negotiate with customers, dealers and vendors.
• Controlling Supplier’s claims