• Explain loan products, eligibility criteria, policy and procedures to potential customers.
• Arrange and conduct interviews with applicants and carry out field visits for those who satisfy the preliminary assessment.
• Evaluate applications on the basis of information submitted and compiled, and prepare recommendations for senior management.
• Ensure that the loan is used for the purpose stated in loan application.
• Identify need for technical and enterprise management trainings and provide business counseling to clients.
• Ensure recovery collection from clients as per agreed repayment schedule.
• Maintain portfolio quality and performance indicators

• Management of office equipment
• Maintaining a clean and enjoyable working environment
• Handling external or internal communication or management systems
• Managing clerical or other administrative staff
• Organizing, arranging and coordinating meetings
• Sorting and distributing incoming and outgoing post

• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information.
• Recommends financial actions by analyzing accounting options.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Guides accounting clerical staff by coordinating activities and answering questions.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Secures financial information by completing data base backups.

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

• Ensures availability of treatment information by filing and retrieving patient records.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.