Respected and self‐motivated professional with more than 5 years of experience managing multiple
projects simultaneously. Extensive experience managing large‐scale projects from the requirements
gathering phase to completion. Highly skilled in tracking details, communicating deadlines, and
following‐up with internal and external partners to ensure on‐time completion within budget. Ability
and interest in learning and incorporating new technology. Consistently receive positive feedback from
managers, co‐workers and clients.
• Develop and keep all financial documents at State Office.
• Help and Coordinate With District accountant & account officer to maintain tally entry.
• Provide financial inputs for logistics, travel and other areas of administration.
• Contacting customers via email or phone to answer queries or retrieve information about their account.
• Monitor the expenditures to ensure that program funds are utilized appropriately by the close of the fiscal year
• Researching new market trends and competition.
• Maintenance of digital and physical records of invoices and contracts
• Address payment issues.
Coordinates day-to-day execution of the process
• Identifying and implementing changes to the process
• Identifying exceptions and deviations, as well as management of these situations
• Communicating new and changed policies
• Ensuring the standards and procedures are being followed
• Identifying and implementing process improvement
• Creating, analyzing and distributing process reports
• Act as focal point for process, communicate with clients, service providers, and management
• Facilitate resolution of issues with items not complying with the process
• Following defined escalation path when needed, as defined in the escalation policy
• Notifying the participants in the process when standards and procedures are not being followed
• Performing day to day process administration
• Ensure completeness and integrity of information collected to conduct daily operations
• Establishment of measurements and targets to improve process effectiveness and efficiency
• Responsible for evaluating the performance of the process
• Assists auditing of the process for compliance with documented procedures
• Defines those parts of the Process Framework not defined by the Process Owner
• Building and maintaining relationships with clients and key personnel within customer companies.
• Alerting the sales team to opportunities for further sales within key clients.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts
• Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
• Interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.
• Oversee the completion of all relevant visa and immigration documents and ensure that they are
• Received within the time limit set by the government.
. Ensuring that all of the information provided by the client is accurate and correct, preparing and
• Checking all legal documents.
• To help the client to obtain Visas, Green cards and other documentation required.
• Sort and distribute incoming mail to areas and staff within the organization.
• Answer telephone inquiries from customers, attend to visitors and assist other staff
• Operate a range of office machines such as photocopiers, computers and faxes.
• Undertake other duties such as banking, credit control or payroll functions