An experienced and dedicated HR professional with over 10 years of experience; having a proven track record of driving organizational success through strategic HR initiatives, HR Operations & Payroll Processes improvement, Cost Efficient HR Plans, employee engagement, and talent development. I thrive in aligning HR strategies with business goals, fostering inclusive workplace cultures, and building strong relationships across all levels of an organization. My ability to leverage data for decision-making, coupled with a proactive and adaptable approach, ensures impactful results in dynamic environments. With a passion for empowering teams and a focus on continuous improvement, I am committed to making a meaningful contributions for the people and organizational growth.
Here I am serving my responsibilities for Airlink Communication Group (Including Select Technologies (Pvt) Ltd., XIAOMI Project (Chinese Expatriates)), Next Agro (Pvt) Ltd and performing below mentioned activities.
Strength Management & Talent Acquisition:
o Managing Talent Hunting, Acquisition, Background Verification, & Onboarding Process
o Workforce planning & mapping aligned with current and new business plans to effectively drive recruitment initiatives and optimize strength management.
HR Operations:
Management of complete payroll process, benefits administration, and employee records while ensuring data accuracy and compliance with applicable regulations.
Management of Final Settlement, Exit Interviews & Clearance Process of In-Active employees.
Management of compensation & benefits reviews and complete increment processes.
Development of Job Descriptions, Grading System & Organizational Hierarchy.
Development & implementation of HR Form, Draft, Reports to ensure process documentation
Collaboration with cross-functional teams to improve processes, and parameters to take initiatives for cost efficient plans to strengthen the HR system.
Collaboration with teams to organize employee engagement events and activities.
Management of daily HR Operations and Approvals to ensure seamless service delivery and achieve operational excellence.
Employee Relations: Playing a trusted advisory role for managers and employees, resolving complex employee relations issues, grievances and fostering a positive workplace culture.
Strategic Partnership: Collaboration with business leaders to align HR strategies with organizational objectives, driving workforce engagement and productivity.
Talent Management & Retention: Partnering with business unit leads and teams to identify top talent, gaps and causes of high turnover and implementation of retention strategies.
HR Analytics: Analyzing the workforce data to identify trends, improve decision-making, and measure HR initiatives' effectiveness.
Policy Development & Compliance: Development and enforcement of HR policies, ensuring compliance with labor laws and company standards.
Diversity, Equity & Inclusion: Championed DEI initiatives, driving efforts to create an inclusive and equitable workplace, fostering a culture of belonging and collaboration across departments.
Organizational Development: Collaboration with cross-functional teams to drive change management efforts, improving HR processes and organizational effectiveness.
Leadership and Team Management: Supervision of HR staff, providing guidance and mentorship to ensure operational excellence and alignment with HR goals.
Human Resources Information System (HRIS): Development and Implementation of ERP / HRMS software (Flexi and Decibel) including all required Developments for Change Management.
Here I was providing below mentioned services and development of HR with transition phase from Sole Proprietorship to Private Limited.
Managing Talent Hunting, Acquisition, Back-Check, & Onboarding Process at all levels (Head Office, Production Plant, Sales (Retail Setups, Distribution & Whole-Sale Team), and Farm-House)
Monitoring Strength Reports and Analyzing Staff Requirements to commence Recruitment Drive
Management of Daily HR Operations and providing support Plant & Sale teams on HR matters
Development of Job Description, Grading System & Organizational Hierarchy
Development of HR Policies, SOP’s, Manuals, Drafts, and Reports
Development of HR Structure, ERP Requirements, and Implementation of ERP (ORACLE Based) including all required Developments for Change Management
Providing support and guidance for HR Operations, Final Settlements & Clearance Process
· Managing Talent Hunting, Acquisition and Onboarding Process
· Responsible for Attendance Management and Leave Record Management Systems
· Managing Payroll Process and all Benefits & Taxes related to Payroll
· Managing Final Settlement and Clearance Process of Inactive Employees
· Development of Job Descriptions & KPI’s for all staff
· Development of Company Policies, SOP’s, HR Drafts and Manuals
· Development of Organizational Charts, Departmental Hierarchy & Grading System
· Responsible for Conflict Resolution and Disciplinary Issues Management
· Liaison with relevant Departments (Labor Office, EOBI, PESSI, Insurance, Travel Agency, Punjab Club, Lahore Chamber of Commerce, Visa Processing, etc…)
· Development and Management of Performance Management & Rewards System
· Managing the Development Process of Human Resource Information System
· Development of Employee Database System & all grounds of HR Functions
· Managing Company Assets (Mobile Phones, SIM, Laptop, and Vehicles, etc…)
· Managing Advance Salary & Provident Fund Withdrawal Requests
· Managing Air Travel, Visa Processing, Accommodation, Careem & Zong
· Responsible for Office/Site/Assets Maintenance.
• Recruitment and Selection
Evaluating Workforce Strength Reports & to do Job Advertisements accordingly
Interviews Management with both perspectives HR & Respective Departments
Managing Hiring Process of New Employees
Managing Job Offer Letters, Job Acceptance & Joining Letters, Employment Agreement Letters, Orientation Plans & Experience Letters
• Training and Organizational Development
Deliver Orientation & Induction Trainings
Deliver Refresher Trainings of Labor Policies on quarterly basis
Training Record Management & Training Evaluation for corrective measures
Organizing and Participating in Professional Trainings conducted by Head Office
Development of Career Path & Succession Planning
Development of Job Descriptions
Conducting Exit Interviews & take corrective measures for reducing turnover
• Human Resource Operations
Managing the Work Flow of HR Operations
Complete Documentation Process of New Employees
Maintain Personnel Files of all employees
Maintain Overtime Time Data & Gusseted Holiday’s Working Data
Dealing with all type of Disciplinary Matters as per SOP
Managing Employee’s Transfers & Re-Designations
Investigation of all type of violations and take corrective actions to avoid in future
Preparation of Final Settlements of Resigned & Terminated Employees
Provide Guidance about Disciplinary and Grievance Procedures
Sending Unpaid Letters to inactive employees
Sending show cause notices to absent employees at their home
Lead HR One Window Operations
• Compensation and Benefits
Attendance Management & Manual Attendance Adjustment of Attendance Issues
Managing Monthly Salary Closing and Preparation of Over Sight Salary
Manage Promotions, Increments, Salary Revisions & arrears
Dealing with Social Security & EOBI on all facilities offered by PESSI & EOBI
Dealing with Provident Fund and Advance Salary
Dealing with Health Insurance Claims
Managing Education Support Program
Recruitment & Selection (Employees & Internees)
Final Settelement of Employees
Performance & Compensation Management
Attendance & Leaves Management
Rewards & Benefits Management
Verification of Employees Background
Employees Record Management
Working on "hPlus" & "eHRMS"
There key responsibilities are:
Recruitment and Selection (Employees, Internees, MTO's and Apprentices)
Social Security and EOBI
Attendance, Leave, Over Time and Salary ( Compensation Process )
Employees Record Management
Welfare Programs ( Medical, Hajj, Death & Marriage Grant, Talent Scholarships, Plot/Flat, etc… )
Performance Appraisals and Performance Management
Training and Development
Working on ERP ( Employee Management System ( EMS ) and HCM )
Final settlement
Making employees cards, etc.