Available with the ability of,
divo Order Fulfillment Accuracy:
Achieving a 99.5% or higher accuracy rate in processing and dispatching customer orders within specified timelines.
o On-Time Shipping Performance:
Ensuring 100% of shipments leave the warehouse on time, meeting customer delivery expectations and minimizing delays.
o Warehouse Space Utilization:
Maximizing warehouse space efficiency by achieving a 95% or greater utilization rate through strategic layout and inventory management.
o Inventory Accuracy:
Conducting regular cycle counts with a 100% accuracy rate to identify and rectify discrepancies in stock levels promptly.
o Safety Compliance:
Maintaining a 100% compliance record with safety regulations and implementing proactive measures to prevent workplace accidents.
o Supplier Relationship Management:
Building and fostering positive relationships with suppliers, negotiating favorable terms, and achieving a 95% on-time delivery rate.
o Operational Cost Control:
Implementing cost-effective measures to ensure that warehouse operational expenses are kept within budget, aiming for a 5% reduction in costs annually.
o Employee Productivity:
Enhancing warehouse team productivity by 10% through training initiatives, process improvements, and performance monitoring.
o Technology Integration: Implementing and optimizing warehouse management systems (WMS) SAP(ERP) to enhance overall operational efficiency and reduce manual errors, aiming for a 20% increase in system utilization.
o Order Accuracy Rate:
Achieve a 100% accuracy in recording and processing orders to ensure customer satisfaction and minimize order discrepancies.
o Order Processing Time:
Maintain an average order processing on the spot to enhance operational efficiency and meet customer expectations promptly.
o Customer Satisfaction Score:
Attain a customer satisfaction score of 100% through effective communication, order management, and problem resolution.
o Upselling and Cross-selling Success:
Achieve a 20% increase in upselling and cross-selling of related Dalda products to boost sales and enhance customer value.
o Timely Order Confirmation:
Ensure 100% timely confirmation of received orders, providing customers with prompt acknowledgment, and building trust in the order fulfillment process.