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概要
Seeking a dynamic and challenging position in an IT environment where I can utilize my technical and communication skills.
项目
工作经历
IT Helpdesk Officer
Windows Server 2019 installation configuration Domain DNS users id and Group Policy make permission Map Drives File ServerVMware ESXI hosts VMs Creation
Sophos Firewall for Internet Services
Grand Stream voice over IP telephone support (UCM6302A)
Daily Server Share drives backup with Veeam software
Coordinate with users’desktop laptop issue
Android users company email configuration
CNC Wirecut, Plazma Laser cutting machine configure computers
PLC programing users’ system software configuration. Printers, Scanners, Barcode Printer, color Printer,
Kyocera 6525 Photocopy Machine scan to pc configuration
ZK Teco IN01 Attendance machine configuration with human resource pc
IP Camera networking support
Coordinate with PTCL Fiber & MZ Network for internet issue
Ensuring the smooth functioning of the network (workstations, file servers, email.)
Troubleshooting of computer hardware and software problems
Purchase the hardware equipment form Hafez canter as users requirements
System Support Engineer
Desktop laptop application support
Check the complain of users network and telephone lines
Vendor coordination for desktops support, ATM support, PABX support
Problem checking communication equipment, desktops, printers, scanners.
Troubleshooting of computer hardware and software problems
DVR and CCTV Camera complain & support from vendors
Support for Blackberry users email issue
Coordination with PTCL for site phone /circuit issues.
Providing the detail of system inventory
Local area network support/fault resolution
