I help tech startups grow into scale-up success stories by presenting technical products and services to enterprises and consumers. I have acquired 5+ years of experience in Software marketing, Technical Sales, and Customer Success for B2C and B2B high-touch clients. I like working with databases and I am also learning frontend development to understand SaaS products and services better.
I am skilled in the following:
SQL, Python, Mongo DB (nonrelational database management, visualization, migration, querying, editing, and reporting)
CRM management (Hubspot, JIRA, Zendesk, and Salesforce)
Web development CSS, HTML, PHP, Jave Script, Git and Git hub
Reporting through CS metrics MRR, NPS, CSAT, CLV, IQS, CES, RPR, and multiple Churn percentages
Grew sales of Database products/tools by 3-5% in 2 quarters with enterprise high-touch clientsExecute demos and technical-level II support through outbound lead generation in the defined globalterritoryManaged reports and automation through Hubspot CRMI have helped multiple enterprise accounts to migrate from SQL/relational database to NoSQL/nonrelational databaseI can technically explain the framework, usage, and efficiency of a diverse range of database tools tomanage enterprise workflows