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概要
Hello! I am Muhammad Saqib Mushtaq, an accomplished professional with a proven track record in sales, telecommunications, and insurance industries. As a dedicated English Linguistics and Literature Graduate, I possess excellent communication skills that enable me to excel in client relationships and drive sales growth.
Currently serving as an Area Sales Manager at the esteemed Association for Academic Quality, I am responsible for managing the sales of educational books and implementing initiatives to spread education in line with Pakistan's ideology. With a background in team leadership and sales strategy implementation, I have a history of delivering exceptional results in my previous roles at Jubilee Life Insurance and Jazz Telecom Franchise.
My passion for education and commitment to providing exceptional services extend to my LinkedIn profile as well. As an aspiring leader in the educational field, I aim to contribute to the advancement of the educational sector by empowering students and supporting teachers through innovative training programs.
If you are seeking a dynamic and results-oriented professional with a strong focus on education and sales, I invite you to connect with me. Let's explore opportunities to collaborate and create a positive impact on the educational landscape together. You can reach me at 03005377779 or [email protected].
Let's make a difference in education!
项目
工作经历
Area Sales Manager
Managing the Area sales of the books through constant liaison with the Schools and the distributors in the assigned territory.
Implementing the Educational initiatives of the Company to spread education that is in line with the ideology of Pakistan.
The service level assurance being the brand Ambassador and the services representative of the Company.
Ensuring the association of the member Schools with the company in order to uphold the company’s norms and the Islamic value It wants to be promulgated the community’s schools.
To entrench the Islamic Principles and the Ideology of Pakistan into the pupils minds through the various educational services of the organization.
Team Leader
Managing the team of Banca Sales Officers Deployed at their respective HBL branches.
Playing Liaison between the company and the bank to ensure business productivity of insurance product.
Implementing the sales strategies of the company in the associated branches of HBL.
Final submission of the cases generated at the assigned branches.
Manager Sales and Distribution
Ensuring and maintaining the sales float of 56m. Jazzload.
Managing the team of 10 Retail Sales Officers in the assigned territory, monitoring their individual KPIs, and working for the contribution towards the sales performance in general.
Making certain the achievement Key Performance Indicators assigned by the company.
To uphold the services level by coaching and providing training opportunities to the customer services staff.
Developing the relationship with the retail base can help to expand the sphere of sales influence.
Boosting penetration in the assigned area through regular visits with the Retail Sales Officers, helping them to overcome the problems faced within, and facilitating them to add more to their services level.
Customer Services Officer
Instant provisioning of customer services to the customer on call.
To provide an instant solution to the customers.
Upholding courtesies and amenities towards the customers to present the positive and amenable face of the company.
Getting ourselves up to date with the ongoing developments of the company’s products and services so as to impart knowledge to the customers.
Avoiding unfairness means ignoring any lengthy discussion that could amount to a drop in achievement score.
Top-quality was achieved for consecutive three months.
A number of positive feedbacks from the customers as well as from the management for the precise level of services provided.
Customer Services Manager
To maintain the decorum of the customer services counter.
To ensure up-to-the-mark provisioning of the services to the customer.
To enhance the customer services level as not to get detractors of the customer in the Net Promoters Scales introduced by Customer Care Management.
Maintaining a good ambiance of the Franchise Floor, as not to make the customers feel displeased or uncomfortable with the environment.
Making good coordination with the Zonal Customer Care Manager, assigned by the company to provide instant solutions to the customers for the problem at hand.
CSR
Firstly, got appointed to the post of Customer Services Representative. Later got promoted to Manager
