I am a Sales Operations Officer with over three years of experience, capable of handling various tasks in challenging environments. I am a team player with leadership skills and can also work independently. My excellent interpersonal skills allow me to build positive relationships with people from all levels, and I can solve problems creatively while maintaining a clear perspective of goals. My experience includes planning and coordinating sales activities and supporting sales teams by managing schedules, filing important documents, and communicating relevant information. I ensure the adequacy of sales-related equipment or material and respond to customer complaints while providing after-sales support when required. I manage and guide sales teams to increase company revenues, oversee significant client accounts, implement sales strategies, and report to senior management. Throughout my career, I have built many positive, productive, and lasting relationships, and I have achieved this by treating people as I would like to be treated.
Currently, I am working as a Sales Operations Officer at Sabroso Pakistan, where I manage sales data, report sales and campaign results, organize and maintain sales collateral for reps, manage sales representative compensation plans and incentives, define sales territories, manage proposals and contracts, sales forecasting and reporting, cross-functional collaboration, document and create a knowledge repository for first-tier sales support, maintain data integrity within customer records, monitor system adoption and data compliance with data governance policy, evangelize communication best practices for sales and sales support functions, continuously analyze and develop sales operations policies and procedures, and support ad hoc reporting and analysis requests to provide data support for business decisions. I also act as the cross-department liaison.
I worked as a Sales Coordinator at the same company, where I made daily ordering sheets for a smooth supply process, cooperated with branding and electronic companies for freezers and their brandings, and acted as the cross-department liaison.
I was a Public Relationship Officer at Albayrak Pakistan, where I maintained the daily cash report, managed the staff, solved customer problems, managed staff attendance, encouraged staff to work hard, managed the maintenance of cars, and made daily maintenance reports, ran operations smoothly, co-operated with hotel and airline partners, and prepared the daily closing sheet.