概要

A talented, decisive and dedicated professional with an inspiring blend of creativity, innovation and endless passion seeking careers in the field of Customer relations, Marketing, Advertising. Areas of Information.

工作经历

公司标识
Assistant Manager Marketing
ChenOne Stores Ltd (Chenab Group)
Jan 2015 - 代表 | Lahore, Pakistan

• Liaising with Inhouse Art Director/designers for direction and Execution of Marketig Campaigns.
• Manage to prepare annual marketing activity plan with budget
• Prepare and adhere to budgets
• Prepare Marketing budget for ChenOne Stores, House of Chenab, ChenOne Tower & LAAtrium Restaurant.
• Planning, Developing and Executing all ChenOne Major Sale Campaigns with the Support of Assistant General Manager Marketing
• Accountable for developing and executing strategies and plans in partnership with internal multi-discipline teams and external creative and communication agencies
• Manage media marketing plan within defined budget through out the year
• Manage media advertisement for ChenOne Stores, House of Chenab, ChenOne Tower Multan & LAAtrium Restaurant.
• Make weekly & monthly plans for advertising in all leadeing news papers & weekly monthly magazines. Also Coordinate with Print media agency for News paper Ads and monthly/weekly magazines of ChenOne Home & appreal section and all sub Brands. Pareesa, Bonita, prettyfit, Damask, Ashley, Premier home, Nathuzi, Garage 55 and Griziano.
• Coordinate with electronic media/cable companies for ChenOne promotion nationwide.
• Coordinate with social media agency to engage consumers on social media.
• Managing SMS marketing plan within defined budget during Sales days and day to day SMS campaigns with all telecom.
• Looking All SMS Campaigns of ChenOne & House of Chenab, LAAtrium , close coordination with all Five Telecom operators (WARID, Telenor, Mobilink, UFONE and Zong).
• Ensure brand messages are consistent with all telecom operators nationwide.
• Managing the production of offset marketing materials, for ChenOne stores, House of Chenab, LAAtrium restaurant & ChenOne Tower Multan. ChenOne Fashion & ChenOne Home catalogues, Supplements, leaflets, posters, flyers, Tags, cusmtomers comment cards, Danglers and all Promotional Material.
• Mange and coordinate ChenOne seasonal photo shoots.

公司标识
Marketing/Advertising Officer
ChenOne Stores Ltd (Chenab Group)
Jan 2014 - Jan 2015 | Lahore, Pakistan

• Recently Worked as a “Marketing/Advertising Officer“ in well established and fastest growing Fashion Brand “ChenOne” , a subsidiary of Chenab Limited.

• Liaising and networking with a range of stakeholders including colleagues, Venders, Media Groups, Advertising Agencies etc.
• Plan marketing and branding objectives.
• Support key aspects of the communications plan - including ATL creative and media, as well as BTL consumer promotions
• Contributing to, and assisting in developing Marketing plans , strategies and Budget (Quarterly/Monthly)
• Monitoring and analysis of Sales, marketing campaigns and advertisement activities
• Currently Planning , Developing and Executing all Chenone Major Compaigns with the Support of AGM Marketing.
• Managing the production of marketing materials, including Press ads, Magazines Ads, Hoarding, streamers, leaflets, posters, flyers and all Promotional Material
• Actively plan and Execute ChenOne New Opening Stores (Nationwide )
• Liaising with Inhouse Art Director/designers for direction and Execution of Campaigns
• Supporting rin effective execution of Photo shoots

公司标识
Customer Services Representative
Warid Telecom Pvt Ltd
Oct 2009 - Feb 2013 | Lahore, Pakistan

• To explain all kinds of Warid tariffs and functionality of other products and services to the customer as per customer’s request.

• To remain apprised on all current policies, procedures, promotions, products, and value added services offered by the company.

• To handle all customers in accordance with the established Customer Handling Standards and Standard Operating Procedures.

• To ensure that the customer details and other relevant data is completely entered into the CRM system against all the sales made on daily basis and proper documentation is maintained as per warid policies and procedures.

• To make sales lead calls to the customers in order to attract customer walk-ins to the business center.

• Follow up with all potential customers that have showed interest in company products and services and close the sale at earliest.

• To attend training and development programs as and when assigned by the supervisor

• To provide feedback to supervisors on important issues/problems cited by the customer to ensure customer retention.

• To take ownership and ensure resolution of customer complaints.

• Ensure proper behavior/discipline/grooming/punctuality as per the requirements and image of company.

学历

National College of Business Administration & Economics (NCBA&E)
硕士, 行政工商管理硕士学位, Masters in Business Administration‎
Computer Science, Finance, Banking & Finance
CGPA 3.3/4
2009
University of the Punjab
学士, 贸易学士, Bachelors in Commerce‎
Computer Science, Finance
所占比重 53%
2007
Board of Intermediate & Secondary Education, Lahore
中级/A级, 计算机科学学生, Intermediate Of Computer Sciences‎
Computer Science
所占比重 54%
2006

技能

中级 Handling Assignments

语言

熟练 乌尔都语
中级 英语