概要

To Join a prestigious Manufacturing concern or any other organization for implementing the analytical skills and developing the expertise in order to fully participate in the organization growth and development.

工作经历

公司标识
Business Service Executive
Pakistan Telecommunications Company Limited
Jul 2018 - 代表 | Okara, Pakistan

Assist Customer with their business center needs i.e (Sales and Customer Services)  and billing services. Managing Business Center compliance with the requirements and standards of the Company.Conducting Ptcl queries and their resolution and ability to handle cash on daily basis with proper reconciliation.Submit reports to the senior management and other disciplines when required.Responsible for completing all the pending forms of Ufone and Ptcl properly on Weekly or Monthly basis.Ability to meet their given tasks.Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all customer according to company standards, anticipate and address customers service needs, assist individuals with disabilities, and thank customers with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Perform other reasonable job duties as requested by Regional Manager.

公司标识
CALL CENTER AGENT
FONEPAY
Dec 2018 - Dec 2018 | Lahore, Pakistan

公司标识
Customers Services Executive
Jazz HQ Pakistan
Dec 2017 - Jun 2018 | Lahore, Pakistan

Jazz Call Center

公司标识
Accounts Officer
Penguin International School
Aug 2016 - Oct 2017 | Islamabad, Pakistan

Ensure accurate and timely billing of tuition and collection of fees. Manage cash flow including petty cash bookkeeping. Salary calculations,payroll and pay slips. Ensure accurate management of the fixed asset register.

学历

University of the Punjab
硕士, 理工学士, B.Sc‎
Economics & Mathematics, Applied Statistics
所占比重 47%
2015
FG Degree college Okara Cantt
中级/A级, 理学院(工程预科), F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
所占比重 53%
2013
FEDERAL BOARD ISLAMABAD
非预科, Matric in Science‎
Completed
2011

技能

熟练 Accounts Management
熟练 Coordination Skillss
熟练 Customer Relationship Management
熟练 Customer Service Skills
初学者 Fluent in English
初学者 Handling Assignments
中级 Internet Explorer
熟练 Manage Client Bookings
熟练 Official Tasks Handling
初学者 Oracle Knwoledge
熟练 Reconcilation
熟练 Reporting Skills
熟练 Risk Management
熟练 Sterilization Procedure
熟练 Transaction Management
中级 المبيعات الاستراتيجية
熟练 تحليل نمو المبيعات

语言

熟练 英语
熟练 旁遮普语
熟练 乌尔都语