خلاصہ

I am a passionate and goal oriented individual with a drive to create value and work in the interests of my organization and colleagues. I possess skills, such as deterrence and perseverance that will allow me to achieve those goals. I am a quick learner and perform well under pressure since I enjoy responsibility and believe work to be a natural part of life.
In my time in an organization, my objective would be not only to learn and achieve growth, but to also become part of a greater team so that my organization sees me as an asset.

تجربہ

کمپنی کا لوگو
Customer Service and Complaints Resolution Officer
Bykea Technologies
فروری ۲۰۱۸ - موجودہ | Karachi, Pakistan

• Coordinate with customer on their complaints through calls, SMS OR emails
• Handle complaints, provide appropriate solutions and alternatives within the time limit and follow up to ensure resolution
• Greet customers warmly and ascertain problem or reason for calling
• Assign rides to customer through dispatch function
• Generate tickets of complaints and rides on Vtiger CRM
• Follow communication procedures, guidelines and policies
• Take payment information and other pertinent information such as addresses and phone numbers
• Build sustainable relationships of trust through open and interactive communication

کمپنی کا لوگو
Intern (Computer Operator)
Spelt (Society Of Pakistan And English Language Teachers)
جنوری ۲۰۱۵ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Intern (Computer Operator)
MACH CO TEX
مئی ۲۰۱۴ - اگست ۲۰۱۴ | Karachi, Pakistan

تعلیم

Private (In Progress)
بیچلرز, بیچلرز ان آرٹس, B.A‎
Multimedia and Digital Arts
درجہ B
2020
DHA Degree College
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, ‎
Commerce
فی صد 50%
2017
private
میٹرک / او لیول, آرٹس, ‎
Commerce
فی صد 71%
2015

پیشہ ورانہ مہارتیں

ماہر Conservation Awareness
ماہر Customer Services/ Sales
ماہر Excellent B2B and B2C selling skills
ماہر Excellent Computer Proficient
ماہر Handling Assignments
ماہر knowledge in PC Hardware and peripherals
ماہر Managerial Skills
ماہر nline Marketing

زبانیں

ماہر انگریزی
ماہر اردو