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概要
Experienced Business Intelligence professional adept in leveraging data-driven insights to optimize business strategies. Proficient in Teradata, SQL, Tableau, and ETL tools, with a proven track record in data warehousing, analytics, and reporting. Committed to enhancing decision-making processes through actionable analytics.
Being able to work well with others as well as being able to think critically. Eager to be associated with an organization hosting a competitive environment to engage my analytical skills effectively to advance the company’s business operations and strategic initiatives.
项目
工作经历
Product Analyst
Extract insights from data using analytical tools and data platforms.
Accurately collect and analyze data for various types of business reports.
Work with cross-functional teams to create and maintain a prioritized backlog, implement, and maintain web-based content, management reports, and dashboards.
Regularly examine data reports to extract insights.
Extract reports from multiple sources (e.g., operation, various systems, customer feedback, etc.).
Review analytical insights and proactively investigate root causes of data, and identify opportunities for optimization.
Create data reports that provide insight into key business and commercial points.
Provide technical assistance for integrating CPaaS solutions with popular CRMs such as Salesforce and Zoho platforms.
Ensure that all technical information circulated in the communications, notifications, and training sessions is accurate.
Project Coordinator at Mövenpick
IT Support Engineer
Skillfully assisted in performing system troubleshooting and installation procedures while identifying and resolving system issues
Expertly handled department documentation and collaborated with other departments to ensure smooth execution of workflow processes
