Looking after IT Telecom CCTV and biometric projects all over Sindh.  Managing team of developers to develop applications related to Time and Attendance, LMS, Ecommerce and Web Site development.  Looking after GEPON Setup operation which include fibre optic cable laying , Splicing of fiber optic cables. Providing FTTH connectivity for the residential broad band internet.  Looking after all technical issues related to System and Networks. 

• HP Blades 7000 chassis, BL660C GEN9 and BL 460C GEN9 blades.
• HP IMC (Intelligent Management Centre software).
• SCCM, SCOM, SCVMM, Hyper V, SQL.
• Windows Server 2008, 2012 R2.
• Microsoft Exchange 2010, 2013 Administration.
• Learning Management System (LMS), Microsoft SharePoint, Lync 2010.
• Cloud Based Application EMS, SMARTPUPILS and WebHR.
• Office 365, Azure, Hybrid cloud implementation.
• F5, Fortinet Firewall, HP Wireless Access Point Controller.
• ISO27001 implementation.
• HP 3PAR.
• ITIL V3

Majorly involved in technical Project Delivery, IT Operations and Support.
• Provide solution specific knowledge in support of projects initiated by customer
• Design the solution to satisfy the customer’s request for service.
• Deploy the solution as designed during the design phase.
• Manage Data Centre Operations and provide a single point of contact for customer requests for the services deployed.
• ISMS Coordinator for ISO27001 certification.
• Helped in ISO 20000 certification for Capacity Management and Availability management.
• Availability Management. Make sure to provide 99.9 % availability for all applications hosted in data centre.
• Change Management. Ensure proper steps are taken to implement change in production by attending CAB meetings by getting approvals on project implementation and roll back plans.
• Capacity Management. Providing capacity reports Quarterly.
• Incident Management. Follow up with the incident manger on P1 and P2 incidents and timely engage and escalate issues to support teams as per the SLA.
• Team Management. Prepare roster, set KPI for each team member and resolve personal issues without effecting timelines.

• IT Infrastructure management, Incident management using Remedy and Data backup management.
• VPN connectivity using RSA Secure ID.
• System Administrator for Windows 2003 and Windows 2008R2 servers.
• System Administrator MS Exchange 2007 servers.
• Microsoft outlook integration with MS Exchange servers 2007
• Microsoft Patch management.
• Backup Scheduling using VERITAS Backup Exec.
• Distribution List management.
• Creation of service accounts.
• IT support for the Laptop users in 3 countries i-e UAE, Saudi Arabia and Egypt.
• Monitoring VPN links with UK for all the 3 regions.
• Windows 7 Deployment using MDT2010 (Microsoft Deployment Toolkit 2010).

• Microsoft Technologies used such as windows 2003 server enterprise, Active Directory, SQL 2005 Database, provide technical assistance to customers including modem installation, software setup, and assist with network access.
• Provide IT Helpdesk Support using BMC Remedy Tool, Field Service Assistance,
• End to End support and provide solutions to address Customer needs.

• Administering DNS in an Active Directory environment.
• Administering DHCP on Microsoft Window 2000 servers, Windows 20003 Servers and Microsoft Small Business Servers 2003.
• Administering Windows File and Print Sharing services.
• Modifying the Windows Registry, including Adding and Modifying values, and customizing permissions.
• Windows Configuration (includes service packs, networking, debugging). • Antivirus installation and patch updating.
• Microsoft ISA Server Installation administration.
• Microsoft Exchange server 2003, Installation, Domain preparation and administration.
• Anchoring all pre & post installation activities and rendering quality services.
• Addressing performance bottlenecks and ensuring maximum network uptime.
• Assisting in the design, implementation of the network, troubleshooting network problems and conflicts.