概要

Seeking a challenging position in a leading organization with an aim to contribute positively towards the achievement of its objectives, to develop and improve my professional skills. Courteous and excellent organizational skills and highly efficient with an understanding of the travel industry. An experienced travel consultant and sales representative who is able to make the best possible travel arrangements for a client’s destination.

工作经历

公司标识
Travel Consultant & Office Assistant
High Dreamz Travel & Tours
Nov 2016 - Feb 2019 | Karachi, Pakistan

* Dealing with customer queries and complaints on daily basis.
* Respond to all calls quickly, professionally and courteously.
* Conducts research according to the requirements of the client and get the
most affordable deals.
* Answering questions regarding dates, prices, and availability of Domestic and
International flights.
* Determining client's needs and suggesting suitable travel packages.
* Using GDS software (Sabre or Galileo) to check availability of Tickets.
* Providing clear information for each choice so that the clients can decide
properly.
* Preparing travel itinerary for clients.
* Keeping clients up to date with any changes.
* Ensuring compliance with company's procedures for documentation,
ticketing, voids, refunds.
* Recording information as needed.
* Dealing with Umrah Clients and provide information.
* Dealing with customer queries, complaints or refunds.
* Organizing the office and assisting associates to optimize processes.
* Inform seniors about any problems or key situations.
* Build and maintain relationships with clients.
* Training and assisting new staff.
* Keeping record of all accounts receivable and account payable.
* Preparing drafted financial statement on fortnightly basis.
* Collecting and Processing Payments.
* Maintain Balance Sheet.

学历

University of Sindh
学士, 贸易学士, B.com‎
Commerce, Accounts, Finanace
等级 A
2014

技能

中级 Marketing
中级 prioritize and manage time effectively. Hands-on
中级 word etc. Ability to manage social media tasks.
中级 Accounts Administration
中级 Client Dealing
熟练 Conservation Awareness
熟练 Customer Services Skills
熟练 Dealing With Clients
熟练 Excellent speaking skills in the target language
中级 Greet customers warmly with an ability to
熟练 Handling Assignments
熟练 Have a Logical & Positive Mind
中级 Have good MS. Office skills
中级 MIT Knowledge
中级 Record Keeping
熟练 Strong Mathematical Knowledge
中级 Strong Written and Verbal Communication
熟练 علم الأشعة البعادي

语言

熟练 信德语
熟练 旁遮普语
熟练 乌尔都语
中级 英语