概要

Mob: +92320-6688429
Hello ,this is Farrukh ,recently moved back to Pakistan (Lahore ) from UK . I have MORE than 8 YEARS well and profound experience in Hotel and Restaurant General Management and HR Department ,have enormous experience in Customer services as well in UK.Full UK employment history will be presented at interview stage.I have great background in well known international food franchises like Subway, Muffin Break and in Nando's Peri Peri and now working as a CCTV security Officer in Coca Cola Company . I have great confidence to give you my 100 percent to make your business flourish .I'm fluent in both English as well as in Urdu.
Other "Major Skills " that always help me in my practical life.
2 Years Customer Escalation Management
5+ Years Customer Service Certification (CBP)
2 Years Diploma in Hardware Assembling & Software Installation (2 years)
2 Years Diploma in Internet+ E-mail, & Networking Essentials (2 years)
1 Year Diploma in MS-Office
1 Year Diploma in Windows 2000
5+ Years Hiring And Team Building
5+ Years Leadership qualities
5+ Years Leading Diverse Teams
5+ Years Managing Large Teams - 20+ People
1 Year MS Desktop Customer service

Hope I will have a great career in Pakistan as well.

工作经历

公司标识
General Manager
Subway International
Mar 2015 - May 2016 | Northamptonshire, United Kingdom

Managing Opetations, Creating Rotta , Customer services, Operating Tills, Front of House, Back of House, Food handling, Managing ...

公司标识
General Manager
Pizza Hut Swansea - S
Mar 2008 - Jun 2011 | Leeds, United Kingdom

公司标识
General Manager
Pepe\'s Piri Piri Restaurant
Sep 2024 - Sep 2024 | Northamptonshire, United Kingdom

Customer services, Operating Tills, Front of House, Back of House, Food handling, Managing Things, Sales

公司标识
General Manager
Café Muffin Break Northampton - Northampton
May 2012 - Sep 2024 | Northamptonshire, United Kingdom

学历

Oxford College of Further Education
大专, P G Diploma in Business Administration‎
Business Administration
Completed
2008
University of Central Punjab (UCP)
学士, 艺术学士, Bachelors‎
Business Administration
等级 B
2006

技能

熟练 Complaint Management
中级 Customer Escalation Management
熟练 Customer Service Certification (CBP) 
中级 Diploma in Windows2000 (1 year)
中级 Handling Assignments
熟练 Hiring Team Building
熟练 Leading Diverse Teams
熟练 Managing Large Teams =
中级 MS Desktop Customer Service
熟练 RESTful APIs
熟练 رعاية العميل

语言

中级 印度语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语

Farrukh 联系人

Muhammad Ahmad
Pakistan Agricultural Storage & Services Corporation (PASSCO)