概要

As a practised Humanitarian Development Expert with extensive experience across Balochistan, I have made significant contributions to the humanitarian sector through strategic project management, community engagement, and research. My achievements include leading child protection initiatives, spearheading emergency response strategies, and enhancing educational and livelihood programs. I have successfully implemented protection programs, strengthened community organizations, and facilitated effective stakeholder collaboration. My work has consistently focused on improving resource allocation, ensuring gender-sensitive approaches, and driving impactful community development. With a proven track record of delivering results and fostering sustainable solutions, I am dedicated to advancing humanitarian objectives and enhancing the well-being of vulnerable populations.

项目

Graduate Final Thesis Project

工作经历

公司标识
District Child Protection Unit In-Charge
International Rescue Committee (IRC ) Pakistan
May 2024 - Oct 2024 | Jaffarabad, Pakistan

I collaborated with the CP Manager to create strategic work plans that aligned with project goals and organizational objectives, while enhancing the team's case management capabilities through targeted training. I organized regular advocacy meetings with government and civil society to promote CPU efforts and foster long-term sustainability. I ensured data accuracy and security through regular checks and implemented strong data management practices. By maintaining close communication with various departments and CSOs, I facilitated immediate service provision and established coordination with government entities through MOUs. I also conducted staff training on child protection, case management, and community networks, adapting intervention packages for field teams.
I regularly tracked project progress, identified challenges, and ensured alignment with IRC’s strategy and CP Minimum Standards. I provided technical guidance to field staff, conducted field visits for monitoring, and ensured quality and timely implementation of activities. I built the capacity of staff, partners, and stakeholders, collaborating with SWD and DCPUs to strengthen case worker skills. Additionally, I integrated CP interventions with other sectors such as Education, Health, Livelihood, and WASH, while developing and implementing M&E tools for effective tracking and reporting. I participated in grant meetings and contributed to systematic data reporting for IRC and donors.
In representation and coordination efforts, I built strong relationships with government and stakeholders, positioning IRC as a key player in CP initiatives. I represented IRC in provincial meetings, CP Sub-Working Groups, and Case Management Conferences, while also supporting partners in developing referral mechanisms and collaborating with MHPSS teams to integrate psychosocial support into case management services.

公司标识
Child Protection Case Management Officer
International Rescue Committee (IRC ) Pakistan
Oct 2023 - Apr 2024 | Jaffarabad, Pakistan

公司标识
Community Outreach Facilitator and Data Analyst
Water Environment and Sanitation Society Quetta
Aug 2022 - Sep 2023 | Quetta, Pakistan

I conducted comprehensive baseline and diagnostic surveys to inform project planning and implementation, ensuring evidence-based decision-making. I facilitated Local Education Council (LEC) meetings across 28 high schools and established a strong community network to enhance participation in awareness sessions. I coordinated Community Education Committee (CEC) meetings in 13 locations, developing partnerships with local CBOs and NGOs to improve community mobilization. Additionally, I organized stakeholder workshops for situation analysis and strengthened community organizations by providing management skills training and conducting regular follow-up visits. Effective linkages were created between community organizations and service delivery agencies.
In terms of educational access, I ensured optimal access to basic education and literacy for the target population in Quetta District by 2022/2023. I also enhanced livelihoods by implementing skill development programs for host and refugee communities, focusing on dressmaking, fashion designing, and cuisine, while facilitating access to vocational training and apprenticeship opportunities. Psycho-social support and counseling services were provided to address mental health challenges, and health and hygiene awareness sessions were organized for both host and refugee populations. I also facilitated access to legal assistance and referral services.
In collaboration with local schools, community centers, and NGOs, I supported the delivery of basic education programs, including computer courses, English language training, and literacy classes for street-working and out-of-school children. I monitored and evaluated the impact of community outreach activities, collecting feedback for continuous improvement, and prepared regular reports and documentation on program outcomes and challenges.

公司标识
Research and Communication Associate
Society for Community Strengthening and Promoting Education in Balochistan
Apr 2022 - Jul 2022 | Quetta, Pakistan

I conducted extensive research on Green Line Local Bus Services, assessing their potential impact on Baluchistan, and gathered and analyzed primary and secondary data to support research efforts for the Green Line/PPP team. I played a key role in drafting concept notes, policy briefs, and project proposals for Public-Private Partnership (PPP) initiatives while providing administrative and logistical support, organizing meetings, and workshops to align project activities with organizational goals.
In terms of communication, I developed and implemented strategies that promoted NGO initiatives, focusing on cohesion among host communities and refugees. I created engaging content for social media, websites, newsletters, and press releases, enhancing public engagement, and established relationships with media outlets to secure consistent coverage. I also engaged with government agencies, partner organizations, and community leaders, fostering collaboration and offering training in communication techniques to staff and beneficiaries.
I efficiently organized and coordinated events, workshops, and campaigns, and monitored their impact by gathering feedback from stakeholders and beneficiaries. I prepared comprehensive reports on communication activities and project outcomes and contributed to drafting sections of proposals and research reports. Additionally, I supported institutional capacity building at NDRI, focusing on quality control in research and publication, and consistently delivered high-quality documentation that aligned with strategic goals and strengthened donor relations.

公司标识
Call Centre Assistant and Data Analyst
Commissionerate for Afghan Refugees (CAR)
Mar 2021 - Dec 2021 | Quetta, Pakistan

I managed high-volume incoming calls and promptly responded to customer emails, effectively addressing complaints and inquiries from Undocumented Afghans residing in Pakistan. I facilitated the documentation process by educating callers on the SOPs for obtaining Afghan Citizen Cards (ACCs), including necessary documentation, issuance timelines, and grievance procedures. I directed Undocumented Afghans to the NADRA SMS service for application status updates, promoting transparency and accountability.
Collaborating closely with CAR Field Monitoring Associates across 21 NADRA centers, I expedited the processing of complex applications while providing personalized assistance to callers, ensuring their unique concerns were addressed. I compiled and reported issues and grievances to management at CCAR Islamabad for strategic resolution and conducted follow-up calls to ensure accurate and timely information was delivered to the Undocumented Afghans.
In partnership with Program Officers and Communications Analysts, I aligned call center data with media campaigns to enhance outreach and identify operational gaps. Additionally, I maintained detailed caller profiles in specified formats, ensuring accurate documentation and data integrity throughout the process.

公司标识
Provincial Coordinator
Pakistan Alliance for Girls Education
Mar 2019 - Feb 2021 | Quetta, Pakistan

While working as the Provincial Coordinator with Pakistan Alliance for Girls Education (PAGE) in Balochistan across four districts (Chaghai, Naseerabad, Jhal Magsi, and Quetta), I managed programs for PAGE UK, WPHF (UN Women), and IDRF in coordination with the School Education Department, Literacy Department, and Balochistan Education Foundation.I led the implementation of protection programs, ensuring alignment with international humanitarian standards and adapting strategies to address local challenges. I enhanced protection coordination by fostering relationships with local authorities, NGOs, and community leaders, promoting cross-sector collaboration in areas like health and education for comprehensive protection. I developed and executed monitoring and evaluation systems to track project progress, regularly visiting field sites to assess service quality and initiate improvements.I also crafted and implemented communication strategies to foster cohesion between host communities and refugees, generating compelling content for social media, websites, newsletters, and press releases. Engaging with media and stakeholders, I secured program coverage while collaborating with government agencies, partners, and donors to align communication efforts. Additionally, I provided training on effective communication techniques, organized events and campaigns, and regularly reported on communication activities to management and donors.As Provincial Coordinator with PAGE, I successfully assisted the area office in planning, reporting, monitoring, and managing IDRF, UN Women, PAGE UK and other ongoing projects, ensuring alignment with PAGE's strategic direction and donor obligations. I led the design and development of programs, concept notes, and proposals based on the country’s strategic plan while ensuring implementation was consultative, participative, and gender-sensitive. I managed a diverse team of professionals, overseeing housing reconstruction projects in compliance with Donor and Balochistan guidelines, ensuring financial management and contract compliance. I facilitated stakeholder engagement with community organizations, local authorities, and donors, promoting community participation and collaboration. Additionally, I ensured adherence to PAGE’s Quality Standards and implemented the Monitoring, Evaluation, Accountability, and Learning (MEAL) framework to track progress and impact. My role also involved training and capacity-building activities for community members and craftsmen, as well as risk management and safeguard compliance throughout the project lifecycle.

公司标识
Program Officer
Azat Foundation
Mar 2015 - Feb 2019 | Quetta, Pakistan

Designed data collection frameworks and methodologies, conducting interviews with diverse stakeholders across sectors. Collaborated with government authorities, NGOs, and community leaders to ensure thorough and accurate data gathering. Emphasized precision and consistency in data processes, using statistical software (SPSS, STATA, R, Excel) for data cleaning, processing, and analysis. Conducted cross-sectoral analyses to assess needs, identify resource gaps, and uncover development priorities in key areas such as water management, power supply, health services, and urban planning. Prepared detailed sectoral reports, highlighting specific needs—such as water shortages in WASA and power issues in electricity departments—and delivered targeted recommendations for policy improvements, ensuring findings were accessible and actionable. Supported workshop preparations by developing objectives, coordinating plans, and engaging stakeholders. Facilitated collaboration with departmental representatives, sectoral experts, and community leaders, ensuring information sharing and alignment on workshop outcomes. Actively partnered with local government bodies, municipal corporations, and NGOs to ensure comprehensive data collection and inclusive reporting, building key relationships with entities like town administrations, DDMA, and other local authorities to support cooperative data sharing.
 Demonstrated adherence to organizational values, fostering procedural accountability and supporting IR’s strategic priorities through teamwork and collaboration. Embraced cost-effective, environmentally friendly practices, while promoting workplace diversity and inclusion. Maintained detailed records in line with IR and donor requirements, with extensive field exposure to internalize program implementation. Compiled final reports for distribution, adhering to AZAT's zero-tolerance SEAH policy, committed to upholding organizational values and safeguarding standards.

公司标识
Academic and Professional Researcher
Freelancers Hub
Jul 2013 - Feb 2015 | Quetta, Pakistan

While working as an Academic and Professional Researcher and Writer at Freelancer Hub in Quetta on a part-time basis, I successfully completed a variety of tasks. These include conducting thorough academic research on diverse topics, creating well-structured reports, and developing high-quality written content for clients. I consistently delivered work on time, ensuring that the outputs met the required academic standards, including proper referencing and adherence to specific guidelines. I also engaged in freelance writing projects that required a deep understanding of complex subjects, which helped clients achieve their research goals and academic success. My responsibilities also involved proofreading and editing reports to enhance clarity and coherence while providing continuous support and feedback to clients. This work continues occasionally in my free time.

学历

University of Balochistan
学士, 艺术学士, BA‎
Political Science And Sociology
等级 B+
2017
Balochistan University of Information Technology and Management Sciences
学士, 理工学士, BS (Hons)‎
Applied Psychology, English Literature and Linguistics, Humanities and Social Sciences, Political Science, Sociology
CGPA 3.4/4
2017
Federal Board
中级/A级, , F.Sc Pre-Medical‎
所占比重 52%
2013
Federal Board
大学入学/0级, , Matric in Science‎
所占比重 51%
2010

技能

熟练 Ability To Work In Diversified Environments
熟练 Ability To Work In Multicultural Team
熟练 Admin Task Management
熟练 Admin Task Planning
熟练 Administration Skills
熟练 Administrative Management 
熟练 Analytical Skills
熟练 Approach With Diverse Groups Of People
熟练 Aseptic Technique Knowledge
熟练 Attendance Systems Knowledge
熟练 Behavior Management
熟练 Behavioral Counseling
熟练 Budget Monitoring
中级 Budgeting and Resource Management
熟练 Capacity Building
中级 Case Management
熟练 Cash Handling
熟练 Client Acquisition Skills
熟练 Climate Change
熟练 Committed and Detail Oriented
熟练 Community Engagement
熟练 Computer Assisted Person Interviews
熟练 Computer Assisted Telephone Interviews
熟练 Computer Proficient
熟练 Configuration Switches
熟练 Conflict Management
熟练 Conflict Resolution
熟练 Conflict Resolving Skills
熟练 Conflicts Resolution
熟练 Content Expertise In Health And Wellness
熟练 Content Marketing Skills
熟练 Control Room Operations Handling
熟练 Coordination Skills
熟练 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Dash Board Management
熟练 Data Analysis
熟练 Data Analysis and Interpretation
熟练 Data Collection
熟练 Data Collection Protocol Development
熟练 Data Comparison
熟练 Data Management
熟练 Data Management Skills
熟练 Database
熟练 Database Management
中级 Demonstrated Strong Monitoring And Evaluation
熟练 Detail Oriented
熟练 Digital Marketing Analysis
熟练 Digital Marketing Management
熟练 Documenting Skills

语言

熟练 乌尔都语
中级 旁遮普语
熟练 普什图语
熟练 英语
初学者 俾路支语

Waqas 联系人