概要

I have been working for last three years as complaint analyst in a reputable bank

工作经历

公司标识
CRU Officer
Habib Bank Limited (HBL)
Oct 2016 - 代表 | Karachi, Pakistan

Email channel complaints handling and resolution of complaints via BMP or state bank of Pakistan

公司标识
CRU SPECIALIST in HBL SERVICE QUALITY
Habib Bank Limited
Oct 2016 - Dec 2031 | Karachi, Pakistan

Service quality as complaint analyst

学历

University of Karachi
学士, , BS Commerce‎
BS FINANCE
CGPA 2.3/4
2016
University of Karachi
学士, 贸易学士, Bs commerce‎
Accounting & Finance
CGPA 2.3/4
2016

技能

熟练 Acquisition Skills
中级 AML
中级 Analysis Of Internal Banking
中级 Anti Money Laundering
初学者 Bookkiping
中级 Branding Skills
熟练 Cab Controlling
熟练 Complaint Management
初学者 Conservation Awareness
熟练 Cooordination Skills
初学者 Corporate Portfolio
中级 Credit Analysis
中级 Credit Risk
熟练 Customer Experience Management
熟练 Customer Service Skills
中级 Determining The Vision for The Redesign
中级 Developing a Detailed Plan for Implementation.
熟练 Dispatch Skills
熟练 Email List Management
熟练 End to End Sales
熟练 Establish Internal Communication Channels
中级 Establishing Performance Measures for Evaluation
中级 Finance Reporting
初学者 Fintech Trends
中级 Fund Accounting
初学者 good in speaking english
初学者 Handling Assignments
熟练 Interpersonal Skills
中级 ISBP
中级 Mailing, Drafting And Customer Communication
中级 MIS
中级 Portfolio Analysis
中级 Product Management
中级 Product Marketing
熟练 Reporting Skills
中级 SBP Regulations
中级 SMA
初学者 Swift
初学者 Trade Business Volumes
中级 Transaction Monitoring
中级 UCP

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语