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概要
My main objective is to work as a member of a team in a well reputed and dynamic organization that has a potential to unearth individual excellence and enable me to employ my innovative skills. An organization that provides me with an opportunity to learn and grow in a highly professional environment under eminent guidance of senior team members.
工作经历
Asst. Manager Training and Development
• Develop, implement, and monitor training programs within an organization
• Conduct orientation sessions.
• Prepare and implement training budget
• Manage staff of classroom facilitators
• Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
Shift In charge Retail & Sales
Deal directly with customers either by telephone, electronically or face to face
Achieve or Maintain Sales target of Store
Handle and resolve customer complaints
Communicate and coordinate with internal departments
Keep records of customer interactions and transaction
Sales and Customer Service Executive (Business Center)
Ensure implementation of effective and efficient Customer Relationship Management/ Operations in assigned Service Center by creating good working relations with Customers.
To understand, implement and monitor the CS policies & procedures.
To ensure that new sales, up-selling and cross selling targets assigned to the Service Center are achieved with 100% compliance.
Ensure proper Initiative roll out on assigned areas of responsibility on timely basis which may be communicated from time to time.
Customer Relation Executive
Answering calls handle product and service questions; suggesting information about other products and
Troubleshoot customer issues over the phone
Resolves product or service problems
