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概要
A self motivated n focused person seeking an entry level position to work with a team or as an individual to become one of the best professional in the field through hardworking and determination
项目
工作经历
Search Engine Marketing Assistant
I was responsible for managing online support along with their social media platforms for different campaigns.
I was responsible for making a budget for PPC and then forward it to my team lead who then look over it and generate sales accordingly.
I was responsible for talking to my clients and handling over tasks to my support and development team.
Our Clients included a Web Hosting Provider, Cab Service provider and an Online Shopping Store.
Timely replying to the queries of customers and suggesting them the best solution, beneficial for both customers and our clients.
Social Media Manager
I was responsible for managing Facebook Pages of 4 different campaigns.
Our social Media Clients were a Cab Service provider, Online Shopping Store, Photography Studio and a well-known Gift shop.
Sharing my thoughts for upcoming events and giving ideas to my team to develop posts accordingly, for our Facebook pages.
I was also writing content for my web development team.
Customer Support Representative
I was responsible for timely response over live chat support.
Our Clients includes a Hot spot provider, Video Based website and An Auto Spares Provider.
I’ve provided live chat support to our clients for tech and billing support.
I’ve generated tickets for queries of our customers.
I’ve served as both independent and a team member.
Assistant Email Support
I was responsible for Email Inquiries about E-commerce website.
I was responsible to guide customers to submit their tickets regarding their issues after online chat support.
I was responsible for responding emails regarding web hosting.
