概要

I am equipped with 10 years of professional exposure consisting in sales, marketing, and customer support. I worked for different industries like tourism, facility management, and automotive sales. Started my career with an automobile company in Africa, and then moving to UAE became an opportunity for me to work among elite professionals and learn from their experiences. Hence, It turns me into a smart, confident, solution determinant in various aspects of business like establishing objectives, dealing with critical clients, convincing indecisive customers, job analysis, and more.


 

工作经历

公司标识
Senior Business Development Executive
FAREENA CORPORATION JAPAN
Feb 2017 - May 2022 | Karachi, Pakistan


Conduct a marketing audit every quarter a month
Establish objectives and action plans for each market segment
Synergize business by strategic alliance and common interest
Customer-centric presentation sales call to dealers and individuals
General interaction with existing clients for rapport building

公司标识
Team Leader - Customer Services M+
EMRILL SERVICES LLC
Sep 2012 - Jun 2016 | Dubai, United Arab Emirates


Contact customer’s to provide information about products, accounts, and services
Inquire customers to obtain information about jobs and provide available services
Dispatch job to appropriate technical associates to address it
Deliver customer complaints and special orders via E-mails and Calls to the respective sites
Updating information to the customer regarding a change of job and its price
Search and correct an omission in the customer database
Adjusting complaints relevant to services and rendered bill
Raise complaints of service or product failure to technical supervisor on site
Communicate solutions, successes, and opportunities with undersign

公司标识
Sales Executive
AUTOCRAFT JAPAN LTD
Feb 2010 - Jul 2012 | Bujumbura, Burundi


Import Japanese vehicles by observing domestic requirements
Assist Sales Manager in Vehicles Import, Inventory control & Sales
Generate a report to bid on customer's requested vehicles
Assist walk-in customers with local staff for sales
Digital marketing for lead generation

学历

COTHM (College of Tourism & Hotel Management )
大专, Post Graduate Diploma In Hospitality Management AH&LEI-USA‎
Managing Food & Beverage Operations, Managing Front Office Operations
Completed
2019
University of Karachi
学士, 贸易学士, Bachelor of Commerce‎
Accounting, Business Economics, Business law
等级 B
2010

技能

熟练 Facebook Advertising
熟练 B2B Sales
熟练 B2C
熟练 Branch Support.
熟练 Branding Ldeas
熟练 Building Customer
熟练 Business Development Strategies
熟练 Call Controls
熟练 Can Achieve Sales Target
熟练 Client Derailing
熟练 Cold Calling
熟练 Computer Literate
熟练 Content Creator
熟练 Craft Command
熟练 CRM Command
熟练 Curriculum Researching
熟练 Customer Services Oprations
熟练 Customer Support
熟练 Database Management 
熟练 Eager To Learn New Things
熟练 Email Handling Skills
熟练 Email List Management
熟练 Entrepreneur, Strategist, Team Leader
熟练 Evaluating Risk
熟练 Excellent Communication
熟练 Excellent communication in English. Customer
熟练 Excellent persuasive and selling skills
熟练 Experiences Agent
熟练 Export Management
熟练 Fincane Reporting
熟练 Fluency in Bengali
熟练 Fluent English Speaking
熟练 Fluent In Writing English
熟练 Google Analytics
熟练 h Operations Management
初学者 Human Resource Planning
熟练 Inboud Calls
熟练 IT Industry Knowledge
熟练 Key Account Management
熟练 Linked Analytics
熟练 Live Chat Support
熟练 Marketing Management
熟练 Marketing Skill
熟练 Negotiation Skills
中级 Outbound Calls
熟练 Process Operations Handling
熟练 Production Quality Monitoring
熟练 Purchase Management
熟练 Pursuing News Stories
熟练 Receptionist Duties

语言

熟练 乌尔都语
熟练 英语