概要

I am an accomplished Administration and Sales Management
professional and working with Berlitz Pakistan from past 9 years.
Over the past years, I have provided high-level support in a variety
of industries and across multiple functional areas. I have also developed strong and vast relations with corporate clients by providing outstanding customer service. I, with my abilities and connections can provide fast results.

工作经历

公司标识
English Language Instructor
Children Model Academy
Aug 2016 - 代表 | Karachi, Pakistan

Conductclasses each day for 9th grade and 10th grade-level courses
on a variety of topics related to Engish language.
Designed new interactive language programs emphasis on
conversation skills as well as reading, writing, listening and
speaking.
Develop a scope and sequence of learning activities and deveop
appropriate lesson plans to engage students using school course
objectives, curriculum standards, and student learning goals.
Evaluate student work, such as writing, sentence structure, and
learning tasks, by using extra activities.and holistic practices.
Supervise students’ behavior during class and recess, enforcing
appropriate consequences.
Coachstudents in developing solid communication skills by going over
practice and suggesting revisions and edts.
Meet with parents to discuss student's educational and behavioral
needs and optimal approach.
Grade homework assignments and tests.

公司标识
Learning Center Manager
Berlitz
May 2007 - May 2016 | Karachi, Pakistan

Direct administer all aspects of running the Language Centre on a day-to-day basis to
increase proficiency. Perform sales function directed at obtaining new clients from
consumer market as well as support corporate sales in developing existing local and global
accounts for in-house and Centre programs to achieve quarterly and annual sales targets.
Planning and supervising sales promotion activities, and assign sales visits to clients.
Manage, train, evaluate, and when necessary recruit Administrative and Sales staff. Ensure
that the Language Centre and its employees are in compliance with governmental and
regulatory guidelines and regulations as well as company's standards. Perform regular
income and profit from operations analysis with a continuous goal of increasing sales
volume and controlling costs. On-the-job training and supervision of receptionists and
sales personnel handling complaints motivating and training staff to understand and meet
customer's needs and organization objectives maintaining adequate appearance of
premises.
Grew branch sales revenue by 200 to over Rs. 23 Million a year
Managed 20 staff
Evaluated and selected new ERP and SAP sales software
Written monthly detailed sales reports for directors
Streamlined sales order processing, reducing client complaints by 75 percent
Meet completion time of students programs 93 percent
Expand branch customers from 150 to 375

学历

Bournemouth University
学士, 工商管理学士学位, ‎
Business Administration
2001

技能

中级 Curriculum Guidelines
熟练 Email List Management
中级 End to End Sales
初学者 Time Management

语言

熟练 乌尔都语
熟练 英语
初学者 德语
初学者 法语