I have 6 years of experience working across several different platforms, such as Windows and Linux. I am committed to finding innovative solutions to a variety of IT problems. An accomplished and highly-competent candidate possessing sound knowledge of server configuration and software management, technical support and a vast experience of assisting with the daily activities of an IT department. Passionate and determine with “CAN DO” attitude. Confident in resolving all troubleshooting issues relevant to system configuration and deployments. I am very supportive Team Player, good in Time Keeping with strong Trouble shooting and Analytical Skills.
• Making sure of smooth and timely software builds, release management and software deployments on different environments.
• Troubleshoot and fixes configuration and deployment issues.
• Responsible for handling the Configuration Management activities build and release activities for development, QA team and client end.
• RTS of SVN Revisions at QA, Staging and Production Levels for Every Deployment.
• Responsible for Resolving the dependency issues for Deployments.
• Setting up Test Environments for QA, Staging, UAT and Production.
• Configuration & maintenance of repositories using Apache Subversion.
• Configuration & maintenance of builds compilation using Apache Maven.
• Setup of Apache Tomcat, Jboss on different environments.
• Creation of release documentation by working in conjunction with the development team
• Sound knowledge of continues integration tools like Jenkins.
• Sound knowledge of Dockers Containers.
• Installation, Configuration & Troubleshooting of Hypervisor (VMWare ESXI) with maintenance of Hardware firmware.
• Perform routine Backup and Restores using EMC Networker 8.2.
• SAN Storage maintenance on VNX 5200.
• Performed VOIP (Asterisk) Administration, support and troubleshooting operations.
• Configuring IVRs, Voice Mail, Call Recording and maintaining calls.
• Configuration of monitoring tools like Nagios and CACTI.
• Performed all systems administration duties, including configuration and maintenance of network services such as Web servers, DHCP, DNS, FTP on both Windows and Linux-based environments.
• Installed and maintained client networks and workstations.
• Researched, tested and implemented new technology for in-house applications.
• Provided in-house and client tech support for all levels.
• Installation, configuration, encryption and support of LAN & Wireless LAN infrastructure devices and troubleshooting.
• Hands-on experience of Windows\ Linux Client and Server operating systems.
• Server Administration like DHCP, FTP, DNS, HTTP Server, Firewalls
• Establishing technical procedures.
• Maintaining software applications and operating systems.
• Install, upgrade, support and troubleshoot Windows/ Linux OS, authorized desktop applications, hardware, and peripheral equipment.
• Assisted end-users in using new and existing technology; provided coaching and one-on-one training.
• Authored second-line support team manuals and maintained support standard operating procedures.
• Network implementation
• Troubleshooting hardware and software problems
• Servers maintenance
• Network security maintenance
• On domain users and computer polices and maintenance
• Taking backup on Exchange Server and Backup management services in Server 2008
• Managing the servers like DNS (AD), FTP, Routing and remote server, mail server and firewall
• Backup services
• Assigning policies and permissions using Active Directory
• Proving support to clients using remote access.
• Providing consultancy about improvement or upgrading the LAN according to new technology.
• Managing the windows based network and troubleshooting the network.
• Implementation of network in the office by using domains, dhcp, FTP and other servers.
• Providing network security by enabling servers firewall.
• Maintaining keywords at search engines like google, bing and yahoo.