概要

Customer service representative with 5+ years of experience in a call center setting, including sales, tech support, and customer care. Received an average 85% customer satisfaction rating to date, while handling 90+ calls daily. 50 WPM typist.

项目

Dispatcher

工作经历

公司标识
Translator
IBEX Global
Mar 2020 - Sep 2021 | Lahore, Pakistan

Highly skilled and experienced Translator with a strong background in translating legal documents in English, Spanish, German, French and Italian. Bringing forth an excellent command of these languages, and a track record of impeccable proofreading, editing and translating.

公司标识
Data Processing Analyst
Systems Ltd
Sep 2016 - Aug 2021 | Lahore, Pakistan

I've learned how to survive in professional environment and achieved highest goals in short term with your expertise

公司标识
Call Centre Agent
Imperial Cinemas
Jun 2015 - Aug 2015 | Lahore, Pakistan


学历

BISE
中级/A级, 艺术系, F.A‎
Language (Punjabi), Islamic Studies
所占比重 46%
2016
BISE
大学入学/0级, 科学, Matric in Science‎
Physics, Chemistry, Biology
所占比重 57%
2011

技能

熟练 APIs to support
初学者 Call Control
初学者 Chat Support Skills
中级 Client Dealing
初学者 Client Management
初学者 Close Attention to Detail
中级 Computer Hardware Installation
中级 Data Access
熟练 Data Analytics
熟练 Data Comparison
初学者 Data Extraction
初学者 Data Mining
中级 Database Management 
中级 Dispatching Skills
初学者 eCommerce Account Handling
中级 Email List Management
熟练 Field Data
熟练 Google Docs Knowledge
初学者 HTML Tags
中级 International Calling
初学者 Inventory Management
中级 Legal translation
初学者 Live Chat Handling
中级 Microsoft Excel
中级 Ms Excel
熟练 MS Excel Dashboards
中级 Multitasking Skills
初学者 Off-Page
初学者 On-Page Optimisation
初学者 Relations Management Skills
初学者 SEO Audits
初学者 Staff Cooridnation
初学者 Strong Mathematical Knowledge
初学者 Student Affairs Managemment
初学者 Transaction Record Management
初学者 Truck Dispatching
中级 كتابة إبداعية
初学者 عمليات خدمة العملاء

语言

初学者 日语
中级 德语
熟练 乌尔都语
初学者 英语
中级 韩语

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