 Assist the General Manager in day-to-day operations, ensuring smooth functioning of all departments.  Implement and enforce standard operating procedures (SOPs) to ensure consistency and quality.  Conduct performance evaluations, provide feedback, and address any performance-related issues.  Prepare regular reports on operational performance, financial results, for senior management.  Supervise and lead the administrative team, including departments such as, operations, facilities, and more.  Implementation of cost effective procurement policies and procedures.  Manage facilities, maintenance, and operational logistics to ensure a safe and efficient working environment.  Lead initiatives to streamline processes, improve operational efficiency, and enhance overall productivity.  Handle aspects of human resources, such as recruitment, employee onboarding, and maintaining employee records.  Develop and maintain business continuity plans (BCPs) to ensure minimal disruptions to operations during emergencies or disasters.  Develop and implement procurement strategies, policies and procedures that ensure efficient and costeffective acquisition of goods and services.  Negotiate vendor contracts and agreements to ensure favorable terms and pricing.  Ensure procurement records and documents are properly maintained and archived.  Manage the department budget and ensure that all expenses are within budgetary limits.  Ensure the office's physical infrastructure is well-maintained, safe, and compliant with health and safety regulations.  Handle unexpected challenges, such as equipment breakdowns, staff shortages, or customer complaints, in a proactive and effective manner.  Manage the department budget and ensure that all expenses are within budgetary limits.  Monitor and analyze expenditure reports and make recommendations for cost-saving measures.  Prepare reports on departmental spending and present them to senior management.  Drive continuous improvement initiatives to optimize operational processes and workflows, identifying areas for efficiency gains and cost savings.’  Establish key performance indicators (KPIs) and metrics to measure and track operational performance, providing regular reports and insights to senior management.