概要

-SOP’s formulation and implementation at all locations. 


-Reporting of P&L, COGS and budgets of branches in the region. 


-Conduct training sessions for Managers, Assistant managers and kitchen team. 


-Presentation and explanation of monthly reports to the CEO. 


-Hiring and performance evaluation of Restaurant Managers, Supervisors and Chefs.


-Monitor supply chain and warehouse on stock levels and kitchen transfer.


-Forecast and set monthly, quarterly & yearly targets of branches.

工作经历

公司标识
Manager Operations New Vertical
FoodPanda
Sep 2021 - 代表 | Karachi, Pakistan

- Manage & Supervise platform operations for fresh supply chain for optimum performance. - Monitor and supervise receiving and quality assurance for Fruits & Vegetables. - Review market surveys and perform analysis on competitors pricing and availability of Fresh    produce. - Lead and train the platform and operations team on various aspects. - Regular follow ups on receiving, quality checks and dispatch processes for smooth operations. - Plan and execute logistics and other relevant movements (Fruits & Vegetables )from stores and platform. - Business agreements with farmers and growers for fruits & vegetables supplies. - Over view security procedures and protocols at platform and stores.

公司标识
Regional Manager Operations & Trainings
Sajjad Restaurants
Mar 2019 - 代表 | Karachi, Pakistan

Job Profile & Responsibilities:

-SOP’s formulation and implementation at all locations.
-Reporting of P&L, COGS and budgets of branches in the region.
-Conduct training sessions for Managers, Assistant managers and kitchen team.
-Presentation and explanation of monthly reports to the CEO.
-Hiring and performance evaluation of Managers, Supervisors and Chefs
-Monitor supply chain and warehouse on stock levels and kitchen transfer.
-Forecast and set monthly, quarterly & yearly targets of branches.

公司标识
Manager Operation - Food Chains
Pavilion End Club
Sep 2016 - 代表 | Karachi, Pakistan

- Make sure that SOP's are updated and implemented.
- New recipe development and its execution.
- Conduct interdepartmental Operations briefings and training.
- Make sure facilities are in good condition.
- Analysis and recommendation of monthly and weakly reports

公司标识
Restaurant Operations Manager
Hot N Spicy Restaurants
Feb 2015 - Aug 2016 | Karachi, Pakistan

- Manage operational activities of Restaurant.
- Hiring and training of managers and team members.
- Follow up and negotiations with suppliers and vendors.
- Maintain brand operational standards and procedures.
- Maintain all kinds of operational files and documents

公司标识
Restaurant General Manager
Pizza Hut
Jul 2013 - Jan 2015 | Karachi, Pakistan

- Manage and follow-up on operational activities of outlet.
- Conduct & Communicate in house briefings and interdepartmental meetings.
- Maintain and follow up on deliveries and inventories.
- Maintain training and roster plan on monthly basis.
- Conduct training's and evaluate staff performances
- Maintain all kinds of operational files and documents

公司标识
Manager Outlet
Gloria Jeans Coffees
Sep 2011 - Jun 2013 | Karachi, Pakistan

- Manage and follow-up on operational activities of outlet.
- Conduct & Communicate in house briefings and interdepartmental meetings.
- Manage and maintain operational deliveries and standard.
- Maintain training and roster plan on monthly basis.

公司标识
Shift/Customer Service Manager
Gloria Jeans Coffee
Oct 2011 - Sep 2012

公司标识
Senior Manager Operations
Area 51 Bowling Alley & Recreational Complex
Jun 2008 - Dec 2010 | Karachi, Pakistan

- Manage overall Administrative and Operational activities.
- Conduct trainings and evaluate staff performances.
- Manage and conduct operational briefings.
- Negotiations with clients and follow ups.
- Manage and execute marketing and advertising activities.
- Generation of monthly reports & highlighting anomalies to the Managing Director

公司标识
Restaurant Manager
Sheraton Karachi Hotel & Towers
May 2007 - Jun 2008 | Karachi, Pakistan

- Maintain monthly action plan & its execution.
- Conduct training and evaluation of staff performances.
- Manage & conduct operational briefings and interdepartmental communications.
- Manage and execute marketing & promotional activities.
- Maintain monthly roster and training plan of the staff.
- Maintain operational files and forms.

公司标识
Shift Manager
McDonalds Pakistan
Dec 2005 - Apr 2007 | Karachi, Pakistan

- Manage and follow-up on operational and marketing activities of outlet.
- Conduct trainings for MSM (My Store Marketing) & promotional activities.
- Conduct & Communicate in house briefings and interdepartmental meetings.
- Manage and maintain operational deliveries and standard.
- Maintain training and roster plan on monthly basis.

学历

Dadabhoy Institute of Higher Education
硕士, , MBA-Marketing‎
Advertising
2005

技能

熟练 Individuals / Consumers
熟练 Live Demo
熟练 مبيعات القناة
熟练 تسويق الشركات

语言

熟练 英语
熟练 乌尔都语