概要

I am currently working as a Customer Service Officer at
Gulzada Groups of Travel. My role encompasses a variety
of responsibilities including public relations, customer
engagement, and communication with agents. I explain
our travel packages and services to clients, assist in
recovering payments from both agents and customers,
and handle visa processing. Additionally, I manage
ledger adjustments for our clients and customers to
ensure accurate and up-to-date financial records. My
diverse skill set and dedication to customer satisfaction
have equipped me to handle various aspects of
customer service effectively and efficiently.

项目

Peace Education

工作经历

公司标识
Customer Service Officer
Gul Zada Groups of Travels pvt Ltd.
Nov 2018 - 代表 | Charsada, Pakistan

I am currently working as a Customer Service Officer at
Gulzada Groups of Travel. My role encompasses a variety
of responsibilities including public relations, customer
engagement, and communication with agents. I explain
our travel packages and services to clients, assist in
recovering payments from both agents and customers,
and handle visa processing. Additionally, I manage
ledger adjustments for our clients and customers to
ensure accurate and up-to-date financial records. My
diverse skill set and dedication to customer satisfaction
have equipped me to handle various aspects of
customer service effectively and efficiently.

学历

Bacha Khan University Charsadda KPK . Pakistan
硕士, 艺术硕士学位, M.AEconomics‎
Economics
2021
Bacha Khan University Charsadda
学士, , Master In Economics‎
所占比重 55%
2021
Professional Skill Education Council
大专, ‎
Information Technology
Completed
2019
Bacha Khan University Charsadda KPK . Pakistan
学士, 艺术学士, ‎
Economics
2018
Bacha Khan University Charsadda
硕士, , B.A‎
所占比重 54%
2018
Peshawar Board (BISE Peshawar)
中级/A级, , F.Sc Pre-Engineering‎
所占比重 67%
2013
Peshawar Board (BISE Peshawar)
非预科, Matric in Science‎
Completed
2011
Institute of Chartered Accountants of Pakistan
证书, CA‎
Accounting & Finance, Taxation, Managment
Incomplete

技能

熟练 Accounts Administration
中级 British Accents
熟练 Cash Handeling Skills
熟练 Database Management
熟练 eCommerce Account Handling
中级 Event Marketing Strategies
熟练 Handling Assignments
熟练 Listening to Customers
熟练 Microsoft Excel
熟练 Relations Management Skills
熟练 Sales Tax Command
熟练 Social Media Marketing
熟练 Taxations Knowledge
熟练 Transaction Record Management
熟练 Typing

语言

熟练 乌尔都语
熟练 普什图语
熟练 英语