Responsible for replying to customer queries/complaints and requests received onTEXT2ASK for the assigned network. In charge of running M3 Tech-360 SMS reports and Power BI reports. It is the updater's responsibility to update Satisfied or Not Satisfied data reports or records. updating sharing files (follow up, gifts, and calendars) and the Customer Portal Respond to emails related to SMS trails received from the quality assurance department. responsible for replying to users' or customer's queries or complaints and requests through live chat.

I worked in the commercial department of Air Blue Airlines for hajj operations 2019. Recently, a lot of people all around the world are going for hajj in Mecca/Madina, so Air BlueAirlines, which is Pakistan’s private airline, is also taking part in these hajjp operations taking people from Pakistan to Mecca/Madina, so we are issuing tickets and puttingthem in Hajji Camp Karachi.

Working on the WNVRC project due to the initiative of TDEA with the help of the ElectionCommission of Pakistan (ECP) and Nadra, this project helps a lot of women who do not have their own CNIC before marriage and also after marriage. Working as a volunteer on the project Women's NIC Voter and Registration Campaign (WNVRC), as well as being a member of the election cell as an observer and reporter in Karachi on election day 2018.

I was making monthly reports, the people, especially in Sindh, Pakistan. Pakistan is facing violent issues such as domestic violent issues, family issues, and many more.We highlight these types of issues and try to solve them through the Sindh police, as well as raising our voice for those people who are missing from this society and from recording protests at the Press Club, Karachi. We also assist with workshops and research work.