Associated with the Banking industry for more than two years in Banking Operations. Started Career as Universal Banker. Have a particular passion for driving continuous improvement in Customer Satisfaction and Operational efficiencies.
Process all account opening forms that are received from branches and EB team.Ensure effective and efficient processing of all account opening forms within the given TAT.Subsequent to completion of account opening forms with all required supporting documents sent to CAO department for further processing through courier and email as well for record purposes.Maintain MIS of processed accounts.For discrepant account opening form intimate branches & EB team through email and dispatch original forms through courier.Coordinate with CAO department for the account opening processCoordinating with relevant stakeholders (Centralized Ops, Customer, Service, Debit Card Ops, CFG, etc.)Follow all relevant divisional/departmental policies, processes, sops, and instructions so that work is carried out in a controlled, compliant, and consistent manner.Perform additional duties required for product development, and process and project management (user testing, content creation) as and when required by the EB Program and Portfolio Manager.Ensure compliance with Regulatory and Bank Policies to achieve Satisfactory.
Manage and handle data processing functions on a day-to-day basis.
Process, verify, and record data relating to customers
Process related informational data and forward it to appropriate personnel for approval
Provides data processing support for various activities of the department
Scrutinize account opening forms along with their documents as per Prudential Regulations of SBP
Scrutinize Individual Account
Account opening forms (AOF) Client detail input in new Core Banking System “SYMBOL CBS 8.5”
To monitor the KYC/ Checklist of new onboarding accounts/existing accounts and also revise the same as per their
To perform a detailed review of Account Opening as per Regulatory & Internal GuidelinesManage and handle data processing functions on a day-to-day basis. Process, verify, and record data relating to customers Process related informational data and forward to appropriate personnel for approval Provide data processing support of various activities of the department Scrutinize account opening forms along with their documents as per Prudential Regulations of SBP Scrutinize Individual Account Account opening forms (AOF) Client detail input in new Core Banking System “SYMBOL CBS 8.5” To monitor the KYC/ Checklist of new onboarding accounts/existing accounts and also revising the same as per their To perform a detailed review of Account Opening as per Regulatory & Internal Guidelines
Skills: Opening New Accounts · Risk Assessment · KYC Verification
Day-to-day, they handle withdrawals, deposits, transfers, and other financial activities, all while delivering a positive customer experience.