Highly astute, energetic and team spirited with strong work ethic, able to fill numerous roles. Accurate, precise and highly ethical in all work related assignments-able to immediately contribute to corporate goals and objectives. Fast learner with high energy and can exceed expectations.
• Acting as team leader of sales Team.
• Keeping informed of new developments in the competition, city or state anticipating potential negative and positive impacts on the business and adapting strategy accordingly.
• Maintain and upkeep of all business segments and analyzes business trends close monitoring of competition rate, occupancy and market share figures.
• Identify Key Accounts, (KA) Key Prospects (KP) and Other Active Files (OAF) and set priorities in daily work schedule. Survey of market, analyses and make strategies to improve company profile.
• Planning work schedules and maintaining weekly and monthly activity reports.
• Group operation handing in Desert Camp
• Arrange program & event in desert as Per Client request, like dance shows, Gala dinner, DJ & music, Company logos on cars, Musical Shows, Stage & light set up.
• Arrange the cars for guest with Serial No and Guest names, from arrival to camp and departure from camp.
• Monitor the Quality service for guest.
• Ensure that the day-to-day operations of a business run smoothly.
• Ensure project milestones are met.
• Ensure safety regulations are adhered met.
• Motivate employees.
• Multitask.
• Lead people.
• Work within an established team.
• Manage projects successfully till their completion.
• Manage offices.
• Draw up annual budgets and report on performance against budget
• Acting Restaurant Reservation & Cruise supervisor.
• Working with team managers to plan how to approach contacts and creating effective business plans for making sales in a particular area
• Ground Handling of Costa Cruise Guest in Abu Dhabi.
• Co ordinate with Hotels & Travel Agents to improve the Business of Company.
• To maintain a prompt and accurate follow up and trace system for the Director /s Correspondences.
• Check Pew station queues and take action accordingly.
• Deal with agents & Travel companies regarding reservation Cruise & Restaurant.
• Prepared uplift report.
• Group handing and arranging the quality service on Boat.
• Issuing full packages for our corporate client’s outbound and inbound including sightseeing city tours, dinner cruise and desert safaris.
• Party Organization for big Groups with special Requests/Planning, Preparing and Supervising Medial Congresses & Events.
• Organize farm trip for travel Agents & Tours Companies.
• To ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Organize Parties & Team Building Program.
• Issuing hotel bookings, car rentals and insurance for our clients both corporate and walk-in.
• Ground Handling of Costa Cruise Guest in Abu Dhabi.
• Direct passenger dealing regarding reservation and ticketing matters.
• Preparing daily sale report in Ms Excel.
• Group operation handing in Desert Camp
• Lead people.
• Work within an established team.
• Manage projects successfully till their completion.
• Manage offices.
• Draw up annual budgets and report on performance against budget
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• Arrange program & event in desert as Per Client request, like dance shows, Gala dinner, DJ & music, Company logos on cars, Musical Shows, Stage & light set up.
• Arrange the cars for guest with Searil No and Guest names, from arrival to camp and departure from camp.
• Monitor the Quality service for guest.
• Responsible for obtaining update tour information regarding places of interests and other similar spots intended for tourists. Provide monthly entertainment and activity information at Concierge Counter for guests.
• Oversee the operations of the bell service and ensure it smoothly without delay or mishandling.
• Responsible for the daily roster under the jurisdiction.
• Maintain logbooks for recording of the daily operations of the Concierge, Transportation and Bell Service. Ensure all activities are properly logged down with clear record.
• Assist in training of all subordinates in coordination with job related standard, policies and procedures. Ensure all subordinates follow above standard and P&P accordingly.
• Maintain clear, proper and accurate records of all luggages kept at concierge storeroom.
• Monitor Transportation Supervisor to finish all assignments given by management, and to keep proper records of all transportation activities.
• To organize own time & set up priorities ensuring maximum use of working day.