概要

A multi-skilled professional with good all-ground functional and technical expertise of Marketing, Banking, Management and other support activities. Competent in providing solutions by means of business needs and understanding the business processes well for implementing the desired solutions.

工作经历

公司标识
Team Leader
Strive Innovation Pvt Ltd
Jan 2019 - Apr 2022 | Karachi, Pakistan

Conducting training of team members to maximize their potential. Allocating and managing resources.

公司标识
Customer Support Executive
Technado Pvt Ltd
Dec 2017 - Dec 2018 | Karachi, Pakistan

Conversed with the customers to resolve their issues with mutual beneficial solutions.

Assume rescheduling responsibilities to maintain efficiency by recruiting and training new staff members.

公司标识
Phone Banking Officer
Bank Alfalah Limited
Feb 2016 - Oct 2017 | Karachi, Pakistan

Executed financial transactions according to bank policies and procedures

Responded to customer inquiries,

providing information on bank accounts, policies, products, and services

Assessed needs of customers, suggesting products and services accordingly

Researched and resolved service-related problems.

公司标识
Accounts officer
almasoom surgical
Jan 2014 - Feb 2016 | Karachi, Pakistan

Responsible for handle all accounts and bank activities regarding transactions of the company and all bank documentations and communication.

学历

Virtual University of Pakistan
学士, 理工学士, ‎
Business Administration, In Progress
2024
University of Karachi
学士, 贸易学士, bechelors in commerce‎
等级 B
2015

技能

中级 Call Center Development
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Fluent in English
中级 Fluent In English and
中级 Leadership Management
中级 Microsoft Excel
熟练 Problem Solving Skills

语言

中级 乌尔都语
中级 英语